Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Worked with Russ Millard to order a new Z04. He kept us abreast with entire build from factory floor to arriving at port to delivery. He and his manager Terry were completely transparent, professional and abreast with entire build from factory floor to arriving at port to delivery. He and his manager Terry were completely transparent, professional and knowledgeable. At delivery, we met the entire team responsible for client satisfaction. A unique culture exists at Bill Jacobs BMW that is extremely rare to find! More
Khalil was great at his job and very helpful. He seems to have a great enthusiasm for what he does and excellent work ethic. Definitely someone Bill Jacobs will want to keep on staff! The entire process w have a great enthusiasm for what he does and excellent work ethic. Definitely someone Bill Jacobs will want to keep on staff! The entire process was smooth (although the finance guys always annoy me when they try to scare you into purchasing things you don't need because they are profit centers for the dealership) and I'm very happy with my new car. Based on my experience, I would both recommend and plan on getting a new BMW here. More
Craig Brunton is excellent. I believe he is the best salesperson with whom I have worked. He diligently found the car I wanted and explained the features and made it fun. He is a true professional. K salesperson with whom I have worked. He diligently found the car I wanted and explained the features and made it fun. He is a true professional. Kelly Donku is excellent as well. Extremely diligent and a tech whiz. These two are an amazing team. More
Superb communication, knowledgeable, respectful and sincere from Jim, the driver, that picked/dropped me off at the airport to Bill Earnest, my client advisor, to Mike Alder the general sales manager o sincere from Jim, the driver, that picked/dropped me off at the airport to Bill Earnest, my client advisor, to Mike Alder the general sales manager of Bill Jacobs BMW. I ordered a manual 2021 BMW M3 with the colors and specifications I wanted with this dealer back in mid-February and took delivery at the end of April (a month earlier than originally scheduled). I was constantly updated with new info from both Bill and Mike about the production status and whenever I had a question, I promptly received an answer. I am from NJ and no one on the east coast was able to make this deal happen. I cannot express how happy I am with this experience. Considering buying a BMW elsewhere? Think again and try Bill Jacobs BMW first, even if you are out of state! More
Professional Sales Agent. Reasonable price for new cars. The dealership is trustworthy for their services and the BMW genius encore delivery is definitely a plus. The dealership is trustworthy for their services and the BMW genius encore delivery is definitely a plus. More
I cannot say enough good things about Khalil Guisse! He was a true professional from start to finish. No pressure either way, he wanted me in the right car at the right time. Follow up calls and texts we was a true professional from start to finish. No pressure either way, he wanted me in the right car at the right time. Follow up calls and texts were appropriate and helpful. He actually does sincerely care about his clients! More
My overall experience at this dealership was excellent, very good and knowledgeable people. Bill Earnest took great care of me with my purchase of the Jeep SRT! very good and knowledgeable people. Bill Earnest took great care of me with my purchase of the Jeep SRT! More
We bought a vehicle from Bill Jacobs BMW this week. We had the pleasure of working with Jose Vargas. He was easy to work with and treated us with respect throughout the entire process. You could tell he k had the pleasure of working with Jose Vargas. He was easy to work with and treated us with respect throughout the entire process. You could tell he knows the product and is passionate about BMW. He helped us narrow down vehicles and we were able to have a test drive. We appreciated, Mike Adler, the General Sales Manager, reaching out after our visit to ensure that we had the best experience at the dealership and to answer our questions. I would highly recommend working with Jose at Bill Jacobs BMW for your next vehicle purchase. More
Khalil Guisse is awesome! As I told him, his personality earned my business. He is no doubt knowledgeable, but it is also obvious that he enjoys what he does. He made me feel comfortable and confident about earned my business. He is no doubt knowledgeable, but it is also obvious that he enjoys what he does. He made me feel comfortable and confident about my decision to entrust Bill Jacobs BMW to provide me with a reliable product that I can depend on. I love and enjoy the vehicle I purchased! More