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Bill Jacobs BMW

Naperville, IL

5.0
2,833 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,833 reviews

June 15, 2021

Worked with Bill Earnest! Easy to work with and always on top of his game!! Had everything ready over the phone, out in few minutes More

by Ed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
June 14, 2021

Worked with Russ Millard to order a new Z04. He kept us abreast with entire build from factory floor to arriving at port to delivery. He and his manager Terry were completely transparent, professional and More

by tommyB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
June 13, 2021

Khalil was great at his job and very helpful. He seems to have a great enthusiasm for what he does and excellent work ethic. Definitely someone Bill Jacobs will want to keep on staff! The entire process w More

by RAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil G.
June 09, 2021

Craig Brunton is excellent. I believe he is the best salesperson with whom I have worked. He diligently found the car I wanted and explained the features and made it fun. He is a true professional. K More

by akolb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Brunton and Kelly Donku
June 07, 2021

Superb communication, knowledgeable, respectful and sincere from Jim, the driver, that picked/dropped me off at the airport to Bill Earnest, my client advisor, to Mike Alder the general sales manager o More

by miclup1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alder
June 06, 2021

Professional Sales Agent. Reasonable price for new cars. The dealership is trustworthy for their services and the BMW genius encore delivery is definitely a plus. More

by mileslyp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Husain Sheikhani, Giovonna Montalvo
June 06, 2021

I cannot say enough good things about Khalil Guisse! He was a true professional from start to finish. No pressure either way, he wanted me in the right car at the right time. Follow up calls and texts we More

by cptdave777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
June 05, 2021

My overall experience at this dealership was excellent, very good and knowledgeable people. Bill Earnest took great care of me with my purchase of the Jeep SRT! More

by turner438
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
June 04, 2021

We bought a vehicle from Bill Jacobs BMW this week. We had the pleasure of working with Jose Vargas. He was easy to work with and treated us with respect throughout the entire process. You could tell he k More

by Sonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Vargas, Mike Adler, Mark
June 04, 2021

Khalil Guisse is awesome! As I told him, his personality earned my business. He is no doubt knowledgeable, but it is also obvious that he enjoys what he does. He made me feel comfortable and confident about More

by Carli Rhine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
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