Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,833 reviews
Very happy with my salesperson Shaun P. He made my purchase very smooth . I didn’t pickup my car until 1 week after my first initial trip. He touched base with me thru out the week to let me know whe purchase very smooth . I didn’t pickup my car until 1 week after my first initial trip. He touched base with me thru out the week to let me know where things at. I would definitely refer family and friends for future purchase. More
Excellent buying experience. Russ was great! Did not try to add on unnecessary and bogus fees like a destination fee, nitrogen tires, or vin etching. Other dealerships I have been to attempted to add those to add on unnecessary and bogus fees like a destination fee, nitrogen tires, or vin etching. Other dealerships I have been to attempted to add those on, and would not, or were very reluctant to budge on those. More
Khalil Guisse is AWESOME!!! For the first time in all of my years in buying cars, I wasn't anxious to leave the dealership. There was no pressure from him, he didn't try to over or out talk us, and he even my years in buying cars, I wasn't anxious to leave the dealership. There was no pressure from him, he didn't try to over or out talk us, and he even insisted on leaving HIS office a couple of times as we went into conference mode. He was so good that after having a less than pleasurable conversation with the finance manager (due to her pressuring us to make other purchases for the car), I felt obligated to find him and tell him about that experience, to which he explained things to us, assuring us once again that there was no pressure to do or buy anything!!! Greatness in the making! I'm looking forward to working with him again in a few years for another vehicle, if not sooner. Bill Earnest also provided words of wisdom regarding how to get the most out of my car's performance, and they both ended by telling me to call them if I had ANY questions or concerns. Quite sincere guys...I'm old enough to know when that's said because it's your job to do so versus being genuine, and these guys are genuine. I'm sure this isn't the ONLY great review of these two. Thanks a lot Khalil and Bill, I'll definitely look for you when it comes time to make another purchase!!! More
I had a great experience buying my first BMW from Bill Jacobs BMW. I worked with Brian Coston and Jose Vargas during the buying process and they made the entire process simple and stress free! I had place Jacobs BMW. I worked with Brian Coston and Jose Vargas during the buying process and they made the entire process simple and stress free! I had placed an order for a custom build and they kept me regularly updated on the status of the build. The pricing discussion was straight forward as well. I will be coming back to Bill Jacobs BMW for my future vehicle purchases. More
I had excellent service from Russ Millard. He made my car buying experience nothing short of exceptional. It was a pleasure working with Bill Jacobs BMW. car buying experience nothing short of exceptional. It was a pleasure working with Bill Jacobs BMW. More
David Reynoso was wonderful! We saw a car that we wanted, test drove it right away, and the purchase process was so easy. All of the staff was very friendly and helpful in the process of buying our new car! test drove it right away, and the purchase process was so easy. All of the staff was very friendly and helpful in the process of buying our new car! I would recommend Bill Jacobs BMW. More
What a wonderful experience buying a car from Bill Jacobs BMW! Our salesperson, Craig, was awesome! He and the staff were communicative, very friendly and knowledgeable. We have recommended them to severa BMW! Our salesperson, Craig, was awesome! He and the staff were communicative, very friendly and knowledgeable. We have recommended them to several people since buying our car there! More
Bill Jacobs BMW is a fantastic place to buy a car! I just purchased my second car. I have worked with Craig both times. Craig is very knowledgeable. He had to be because I had MANY questions. He w just purchased my second car. I have worked with Craig both times. Craig is very knowledgeable. He had to be because I had MANY questions. He was also patient with my wife and me. We spent a lot of time with him both times making sure we got the perfect cars. The service department is also fantastic! It is a well-oiled machine. More
Shaun was fantastic! He did a great job helping me find the X1 of my dreams and made the car buying process as simple and stress free as possible! the X1 of my dreams and made the car buying process as simple and stress free as possible! More
Great dealership! It was a great experience working with the team and got a really great deal on our new X5. Very professional, courteous and knowledgeable of the product line. This is our 2nd vehicle purc the team and got a really great deal on our new X5. Very professional, courteous and knowledgeable of the product line. This is our 2nd vehicle purchased from Bill Jacobs and we will continue to procure same for years to come! More