Bill Jacobs BMW

Russ was absolutely incredible to work with. I was nervous about purchasing my first vehicle but he couldn't have made the process any easier for me. I am thankful for his professionalism, attention t nervous about purchasing my first vehicle but he couldn't have made the process any easier for me. I am thankful for his professionalism, attention to detail, and patience with me. He excels at providing exceptional customer service and answered all of my questions in a timely manner. Thanks to Russ, I was able to purchase my dream car within a day of contacting him! I highly recommend working with Russ if you are looking for a vehicle! More

Working with Russ was a fantastic experience. This was my 5th BMW and he was knowledgeable, personable and exceeded expectations. I traveled from southern IN as Bill Jacobs BMW had the vehicle I was looking 5th BMW and he was knowledgeable, personable and exceeded expectations. I traveled from southern IN as Bill Jacobs BMW had the vehicle I was looking for and I will return to this dealer and Russ for every BMW I purchase. More

My reason for purchasing at this dealership was 100% driven by the client advisory experience. There was never any feeling of being swayed or pushed into a deal. It was solely focused on my needs from s driven by the client advisory experience. There was never any feeling of being swayed or pushed into a deal. It was solely focused on my needs from start to finish. This seemed especially rare given the current climate with shortages and other obstacles. I highly recommend that anyone looking for a similar experience work with Bill Earnest. More

The service I received from Russ Millard was outstanding and he’s knowledgeable & Professional. I would highly recommend him to my family & friends. Great overall experience! and he’s knowledgeable & Professional. I would highly recommend him to my family & friends. Great overall experience! More

Russ did a fantastic job identifying the perfect car for my daughter. She had very specific needs for her first car purchase and Russ checked all the boxes. Not only did he find her a great car, he patientl my daughter. She had very specific needs for her first car purchase and Russ checked all the boxes. Not only did he find her a great car, he patiently answered all of her questions and guided her through the process. Russ made it very clear that she could count on his help in the future with any questions or concerns regarding her vehicle. Russ built a lifetime client with this transaction. Thank You! More

I had a great experience with Mike. I was able to trade my car in and get the BMW X1 that I wanted. my car in and get the BMW X1 that I wanted. More

Russ was so great to work with. I called him, told him what I wanted and asked him to have everything ready when I got there. He did just that. I was in and out and he was excellent what I wanted and asked him to have everything ready when I got there. He did just that. I was in and out and he was excellent More

Josh was great to work with. He was very knowledgeable and we did not feel pressured to make a purchase at all. He also made sure the entire process was very efficient. He has also been very communicative and we did not feel pressured to make a purchase at all. He also made sure the entire process was very efficient. He has also been very communicative by text and email. More

Bill is a greatProfessional, the relationship is as Bill is a great Professional, the relationship is as important as the sale….tremendous experience Bill is a great Professional, the relationship is as important as the sale….tremendous experience More

Great dealership to work with. I would highly recommend Russ Millard. He was very professional, knowledgeable, kept me updated on my vehicles progress and just a nice gentleman to work with. Go Hawkeyes! Russ Millard. He was very professional, knowledgeable, kept me updated on my vehicles progress and just a nice gentleman to work with. Go Hawkeyes! More