Bill Jacobs BMW

They care about the customer and provide high quality service. I had a great experience working with Mark Graffagna and the entire team at Bill Jacobs. Great job!! service. I had a great experience working with Mark Graffagna and the entire team at Bill Jacobs. Great job!! More

Russ was fantastic to work with and made the process convenient and efficient. I appreciated his clear communication, his understanding of my priorities, and his commitment to going above and beyond for convenient and efficient. I appreciated his clear communication, his understanding of my priorities, and his commitment to going above and beyond for his clients. I will definitely be reaching out to Russ for my future car buying needs. More

The staff is very helpful. The process is very smooth. There are many options. They provide the best deal. I really recommend for BMW purchases. There are many options. They provide the best deal. I really recommend for BMW purchases. More

Worked with Josh. He helped us order our new BMW X5 and get exactly what we wanted. He kept us informed all thru the process. He made sure we were introduced to the service center and made sure we were c get exactly what we wanted. He kept us informed all thru the process. He made sure we were introduced to the service center and made sure we were completely familiar with our vehicle. We are excited to drive and own our new car! More

They are a great place to purchase a new car from jose was a great person he kept me informed on what is going on and I purchased a Audi a3 i didn't know you can get it shipped to my house and he took me was a great person he kept me informed on what is going on and I purchased a Audi a3 i didn't know you can get it shipped to my house and he took me through the process thanks you bill jacobs bmw More

I bought my first car from bill jacobs bmw in naperville and I would like to say it was a great experience and honestly nothing like I’ve heard in the past. Jose helped me most of the time and he was wonder and I would like to say it was a great experience and honestly nothing like I’ve heard in the past. Jose helped me most of the time and he was wonderful the entire time. Took his time to get to know me, we had great conversation and overall it was a smooth sailing transaction. Daniel and terry also helped me through the process of things and did a great job making sure me and my family were comfortable and relaxed. Overall I would like to say I am just shocked and blown away by the bmw service I have been provided with so far. Thank you BMW you have earned a loyal customer! More

This is a second review I purchased a used car knowing that it is As Is no warranty but literally drive 50 miles back home don’t drive the car for a week then take it out and the rear end is grinding and that it is As Is no warranty but literally drive 50 miles back home don’t drive the car for a week then take it out and the rear end is grinding and whining take it to my local Ford dealer and the rear end is torched and the axles might be as well !!! They need to have someone do proper checks on used cars when they take them in this is gonna cost me close to 5 grand in repairs my salesman is at no point at fault he gave me the best info on the car he could but the mangers and the used car intake person needs a head check!!!! or go back to automotive school to learn how to diagnose cars properly before re selling them to public your a BMW dealer not a south side Chicago small lot dealer trying to get over on people come on man !!! More

Worked with Bill Earnest on this deal, was my first time buying a car from a dealership and they definitely made it easy on me (and themselves!). Very good communication from Bill and the rest of the team, buying a car from a dealership and they definitely made it easy on me (and themselves!). Very good communication from Bill and the rest of the team, I'm glad a few friends recommended this dealership and specifically him when looking for my next car. More

BILL EARNEST is an excellent representative of Bill Jacobs BMW Sales team. He is direct i.e. to the point with the risks and benefits. He is very conscientious about making sure the process is supporte Jacobs BMW Sales team. He is direct i.e. to the point with the risks and benefits. He is very conscientious about making sure the process is supported and will not hesitate to ask for support from the managing team to further support your transition into a new BMW. He demonstrates the power of being client centered. I definitely appreciated Bill accessing the support and guidance of TERRY MANCUSO at a critical point in the process exactly when we needed that support. Terry is great at his job and a definite TEAM player. My overall experience can be summarized by the following word OUTSTANDING! Happy BMW shopping folks. Stay Healthy. Matthew More

Had a great experience with Nick! Price and ease of buying our new car was excellent! Dealership is really nice and the entire team was very helpful. buying our new car was excellent! Dealership is really nice and the entire team was very helpful. More