Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,862 reviews
We recently purchased our first BMW from Bill Jacobs. We had a great experience at the dealership. Nicholas P. was very professional and helpful with our purchase of the BMW X5. We love the vehicle. I wo had a great experience at the dealership. Nicholas P. was very professional and helpful with our purchase of the BMW X5. We love the vehicle. I would also like to thank Bablu S. and Nic C. for the knowledgeable information they shared about our vehicle during our Delivery and Encore Delivery. We look forward to future visits a Bill Jacobs BMW. More
Bill is by far one of the best sales guys that we've had the pleasure of working with. We've been coming to this dealership and have bought cars from them in the past and have never had any issues from sale the pleasure of working with. We've been coming to this dealership and have bought cars from them in the past and have never had any issues from sales, to the financial process, to service. All the departments strive to give the customer a satisfying experience. We have gone to other dealerships and have just walked out because of their lack of customer service. We always come to Bill because he understands our needs and gives great advice. Happy to own the next BMW and hope to keep coming back for more. More
made it seemless, to go from a lease to a payment and upgrade in the car. While I loved my 550M I am also loving the the new 750i M....Very little waiting time and the car was prepared and waiting and th upgrade in the car. While I loved my 550M I am also loving the the new 750i M....Very little waiting time and the car was prepared and waiting and the instruction from Nic Cortellini the BMW Genius was very helpful! he even came to my house to program the garage door because of a chamberlin setting. More
Josh is always available to assist whenever I have questions about either upcoming models or inventory. I've purchased multiple cars from Bill Jacobs, and specifically from Josh. The long-term relat questions about either upcoming models or inventory. I've purchased multiple cars from Bill Jacobs, and specifically from Josh. The long-term relationship helps to establish trust and provide the best possible service in a personalized way. The same experience applies to the Service department as well. While Josh helps me get into my cars, Mo Ali and the rest of the service team do a great job of keeping me on the road. More
Mark Graffagna provided excellent customer service and assited me in purchasing my first ever BMW! He was aware that I lived out of state and needed to be back to work by 2pm, same day. He changed his sch assited me in purchasing my first ever BMW! He was aware that I lived out of state and needed to be back to work by 2pm, same day. He changed his schedule and showed up 4hrs earlier to make sure I was taken care of. Thank you Mark for going above and beyond and assisting me with my purchase. You have a Customer for life. More