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Bill Jacobs BMW

Naperville, IL

5.0
2,862 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,862 reviews

December 02, 2021

We recently purchased our first BMW from Bill Jacobs. We had a great experience at the dealership. Nicholas P. was very professional and helpful with our purchase of the BMW X5. We love the vehicle. I wo More

by Don
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Pandola, Mike Alder, Anna Borzecki-Migut, Bablu Singh, Nic Cortellini
December 02, 2021

Bill is by far one of the best sales guys that we've had the pleasure of working with. We've been coming to this dealership and have bought cars from them in the past and have never had any issues from sale More

by amina.faruqi77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ernest
November 30, 2021

made it seemless, to go from a lease to a payment and upgrade in the car. While I loved my 550M I am also loving the the new 750i M....Very little waiting time and the car was prepared and waiting and th More

by tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest; Nic Cortellini; John Stout
November 30, 2021

We had a great experience working with Khalil. He was knowledgeable, professional, and made the buying process smooth. Highly recommend! More

by Sgoehring
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
November 30, 2021

Josh is always available to assist whenever I have questions about either upcoming models or inventory. I've purchased multiple cars from Bill Jacobs, and specifically from Josh. The long-term relat More

by bryonabramowitz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Schnieder, Mo Ali
November 29, 2021

Thank you Mike A for taking great care of me and my vehicle. Always an excellent service experience!! More

by Stella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
November 29, 2021

To the point, they listen and are extremely accommodating. Sales staff are informed and the process highly professional. Well done! More

by jgh131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry G.
November 29, 2021

Fantastic dealership to work with. Sales and overall staff were kind and paid attention to details. Would recommend to anyone. More

by bdawg271999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
November 28, 2021

Mark Graffagna provided excellent customer service and assited me in purchasing my first ever BMW! He was aware that I lived out of state and needed to be back to work by 2pm, same day. He changed his sch More

by duni O
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
November 27, 2021

Mike w has been a great service advisor. I always have quick and easy service. More

by Dpm3535
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike w
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