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Bill Jacobs BMW
Naperville, IL
3,280 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,280 reviews
November 01, 2022
When I had an issue with my car, Donnie Kaegebein made sure it was safe to drive and I was able to attend my Mom’s birthday party. When I brought it in for service, he knew made sure I got a loaner that sure it was safe to drive and I was able to attend my Mom’s birthday party. When I brought it in for service, he knew made sure I got a loaner that I was comfortable driving. I have confidence in his recommendations that my car will be in top condition. More
by Rbluecat
Employees Worked With
Donnie Kaegebein
October 31, 2022
Amazing service! I highly recommend Khalil as your sales representative. He was knowledgeable, great with budgets, and incredibly nice. I highly recommend Khalil as your sales representative. He was knowledgeable, great with budgets, and incredibly nice. More
by Marcus
Employees Worked With
Khalil Guisse
October 31, 2022
Thank you to Mike A for making each service visit as seamless as possible , Mike will always take the time to answer my questions and explain in great detail what I need. seamless as possible , Mike will always take the time to answer my questions and explain in great detail what I need. More
by malarskiandrew
Employees Worked With
Mike A
October 29, 2022
Donnie Kaegebein was a pleasure to work with. This was my first time having a service done here and he made everything super easy. Very friendly and helpful. This was my first time having a service done here and he made everything super easy. Very friendly and helpful. More
by Denisemgentil
Employees Worked With
Donnie Kaegebein
October 29, 2022
I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best. and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best. More
by Faqrabawi44
Employees Worked With
Jacob Murrar
October 28, 2022
My wife and I were totally delighted by Russ Millard and his colleagues. What I appreciated most was Russ' ability to pause and listen. We needed to put our deal together quickly and even though it was a his colleagues. What I appreciated most was Russ' ability to pause and listen. We needed to put our deal together quickly and even though it was a busy Saturday they made me feel like I was their only customer. More
by nomm3
Employees Worked With
Russ Millard, Maggie
