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Bill Jacobs BMW

Naperville, IL

5.0
2,862 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,862 reviews

January 17, 2022

Mo made the purchase of our new X3 simple. He was prepared and attentive. Thanks More

by gwhite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None. Only Mo
Dec 08, 2022 -

Bill Jacobs BMW responded

Hi Gwhite, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 17, 2022

It was a pleasure working with Bill Earnest. He was accommodating to my hectic schedule, and was helpful in recommending some trade-in/financial options. Kudos to the technical staff also, for putting More

by TOMMY_O
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Dec 08, 2022 -

Bill Jacobs BMW responded

Tommy_o, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 16, 2022

Great experience. Terry the sales manager and Shaun the sales rep were very nice and easy to work with. Roy. More

by Roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
Dec 08, 2022 -

Bill Jacobs BMW responded

Roy, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 13, 2022

Great communication and Russ Millard definitely worked hard for our business. He went above the call for sure. More

by troy.d
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Dec 08, 2022 -

Bill Jacobs BMW responded

Troy.d, we are so happy to read such a great review about Bill Jacobs BMW! We hope to see you soon!

January 12, 2022

Russ was my man at this dealership and I had a wonderful experience. He was really helpful and knowledgeable. Would recommend him to every one More

by ogunkandehelen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Dec 08, 2022 -

Bill Jacobs BMW responded

Ogunkandehelen, we are glad we could help! We hope to see you soon!

January 12, 2022

Bill Earnest and Terry Mancuso are both amazing at their jobs. Terry greeted us, listened to what I was looking for and introduced us to Bill. To say Bill is a true pro and an amazing salesperson and very k More

by Dan Arenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Dec 08, 2022 -

Bill Jacobs BMW responded

Dan Arenz, we are glad we could help! We look forward to your next visit! Take care!

January 08, 2022

My second purchase from this dealership and both times it was easy and the team is very focused on making you comfortable. Mo knew exactly what I was looking for and he was a pleasure to work with. Sales, More

by Cavin25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo in sales, Mike in service and Dan in finance
Dec 08, 2022 -

Bill Jacobs BMW responded

Cavin25, we are glad we could help! We hope to see you soon!

January 07, 2022

If I could use one word to describe this dealership, it would be phenomenal. The reason being is the staff goes over the top to make sure you get what you need. Even in doing so, the hospitality that they More

by Kevin Garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Khalil, Bill
Dec 08, 2022 -

Bill Jacobs BMW responded

Hi Kevin Garcia, we are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 06, 2022

Very pleased to see that my representative was attentive , easy to talk to and the place was nice and clean. More

by CynthiaLeonard311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gigi
Dec 08, 2022 -

Bill Jacobs BMW responded

Hi Cynthialeonard311, we are very happy to have provided you with such a positive experience! We hope to see you soon!

January 04, 2022

My wife and I had a great experience with "Mo" at Bill Jacob's BMW. I knew the car I wanted, but Mo took the time to make sure I saw all the vehicles of the type I wanted and one other to help me dial in More

by Matt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Elkhatib
Dec 08, 2022 -

Bill Jacobs BMW responded

Matt, we are glad we could help! We look forward to your next visit! Take care!

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