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Bill Jacobs BMW

Naperville, IL

5.0
2,863 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,863 reviews

January 29, 2022

I came in for service on my tires. I was in and out quickly. Thanks Mike W More

by Ribsss19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike W
Mar 01, 2023 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 28, 2022

Polite and encouraging experience. Mohammed was easy going, not pushy. Very quick and easy experience. The finance experience was just as easy going. My entire visit to Bill Jacobs was smooth. More

by Sbelleh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Elkhatib
January 28, 2022

Thank you to Mike Alwin for always providing the best advice on services my vehicle needs, Mike is the best and I appreciate his honesty. More

by Skud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
January 27, 2022

Mike W in service was very helpful on my last visit. He got my vehicle repaired and for a good price. More

by Olopez6921
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike W
January 27, 2022

Thank you to Mike Alwin for continued excellent service, been dealing with Mike for years and he’s the best. More

by crc701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
January 27, 2022

It was a pleasure working with Russ Millard. I will recommend Bill Jacobs to others. More

by mwschrad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
January 26, 2022

Mike Alwin is top notch, always takes the time to make sure all my services are taken care of and will recommend and necessary things to make sure my car is reliable. More

by Bingogeri777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
January 23, 2022

From day one defining car spec, placing ordering, and finally taking delivery of my new G42 M240 was nothing less than the first class experience. Both, Bill Earnest - Client Advisor, and Mike Alder- Gen More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Mike Alder
January 21, 2022

Ask for Bill in sales! His experience and knowledge about BMW provided a great experience at this dealership. Would recommend this location to anyone. More

by draustinwarden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
Dec 08, 2022 -

Bill Jacobs BMW responded

Draustinwarden, we are glad we could help! We hope to see you soon!

January 20, 2022

Great purchase experience! Russ did really good job on introducing the car when I first time go to the dealership. More

by Ace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Dec 08, 2022 -

Bill Jacobs BMW responded

Ace, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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