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Bill Jacobs BMW
Naperville, IL
2,867 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,867 reviews
March 01, 2022
My husband and I had a great experience with Bill Earnest at Bill Jacobs BMW. The dealership has incredible service, but Bill really goes to great lengths to make sure his clients receive great care. He’s ho at Bill Jacobs BMW. The dealership has incredible service, but Bill really goes to great lengths to make sure his clients receive great care. He’s honest, genuine, incredibly knowledgeable and is an expert in his field. We’ve had less than average experiences at the other BMW dealerships and going forward will never go anywhere else. Thanks to Bill and Bill Jacobs dealership! More
by Sara
Employees Worked With
Bill Earnest
March 01, 2022
Great customer service, great people, great environment. I will always buy with Bill Jacobs BMW. Thank you for always making the car experience enjoyable. I will always buy with Bill Jacobs BMW. Thank you for always making the car experience enjoyable. More
by nicphares
Employees Worked With
Joshua Schneider
March 01, 2022
ks Russ I would like to take this opportunity for giving us your best experience in buying a great vehicle and we appreciate your courtesy and professionalism Haroon and Fehmida Basathia us your best experience in buying a great vehicle and we appreciate your courtesy and professionalism Haroon and Fehmida Basathia More
by Basath47
Employees Worked With
Russ millo
February 28, 2022
Overall, I had a very pleasant experience at Bill Jacobs BMW. I ordered my car, and while it took longer than expected, the final product was absolutely gorgeous! Everyone that I worked with, especially my BMW. I ordered my car, and while it took longer than expected, the final product was absolutely gorgeous! Everyone that I worked with, especially my salesman Harry Gianos, were pretty awesome. Harry was super personable as well which was nice. More
by Bodini11
Employees Worked With
Harry Gianos
February 26, 2022
We were quickly contacted by Russ on our Costco Auto enquiry. Russ was very efficient, courteous and professional in the process with up front pricing for the new car, competitive valuation of the trade enquiry. Russ was very efficient, courteous and professional in the process with up front pricing for the new car, competitive valuation of the trade-in and caring after sale support. More
by FC
Employees Worked With
Russ Millard
February 26, 2022
Thank you to the entire service team at Bill Jacobs and to my advisor Mike Alwin, always a pleasure to go in for service, great people and an amazing facility. to my advisor Mike Alwin, always a pleasure to go in for service, great people and an amazing facility. More
by lnewberry23
Employees Worked With
Mike Alwin
February 26, 2022
Thank you to Mike Alwin,got me in last minute when I had an issue with my car and was able to get me a car to use and had my car fixed and back the next day an issue with my car and was able to get me a car to use and had my car fixed and back the next day More
by lnewberry23
Employees Worked With
Mike Alwin
