Bill Jacobs BMW

Great service always provided from Mike A as always, can always count on him even if a last minute emergency, thanks to Mike and the entire Bill Jacobs team. always count on him even if a last minute emergency, thanks to Mike and the entire Bill Jacobs team. More

First time BMW buyer and first time at Bill Jacobs. Bill Earnest, our client advisor and frankly everyone we came into contact with at this dealership were top notch… friendly, knowledgeable, helpful Bill Earnest, our client advisor and frankly everyone we came into contact with at this dealership were top notch… friendly, knowledgeable, helpful and genuinely concerned about what I was looking for and needed. Follow up after purchase has been stellar. Owned 3 Audi’s before this and never had this level of professionalism and client service. Thrilled with the experience overall and with my new BMW! More

Bill and Mike went the extra mile to ensure great customer experience. Highly recommend this dealership. customer experience. Highly recommend this dealership. More

Giovanna was absolutely attentive to the requirements and made sure it matches my expectations. Thanks for your support. made sure it matches my expectations. Thanks for your support. More

Very good first experience with this dealer. Mo in sales was straightforward, fair and very efficient having paperwork done, while Bendon Genius was very helpful with car details and helping me Mo in sales was straightforward, fair and very efficient having paperwork done, while Bendon Genius was very helpful with car details and helping me understand differences between models. Thank you! More

Overall, I was pleased with the service. I have nothing more to say. Thank you very much. I have nothing more to say. Thank you very much. More

Fantastic team, special shout out to Bill Earnest and Jack. Very knowledgeable and proactive. They listen and help you in every way, making the entire experience very pleasurable. From helping find the r Jack. Very knowledgeable and proactive. They listen and help you in every way, making the entire experience very pleasurable. From helping find the right car to getting me completely set up and proactively staying in touch throughout. Loved the experience. More

Service was excellent and got all my questions answered. I would 100 percent recommend this dealership I would 100 percent recommend this dealership More

NEVER GO TO THIS SHOWROOM first visit: I recently visited this showroom for oil change and key replacement. I scheduled appointment and scheduled a shuttle drive back to home. The service advisor nam visited this showroom for oil change and key replacement. I scheduled appointment and scheduled a shuttle drive back to home. The service advisor name is Mo ALi, he welcomes you warmly and treats you great! Explains how the service will be down and asks to do some additional servicing like injection cleaning, etc. apart from oil change which is around 1500$. This is a new car and I bought recently, the moment I said I came only for oil change and I do not need anything right now, he treats you like a pauper and asks you to wait in the Lobby, the car will be done in 1 hour. I had shuttle scheduled, but he kept me waiting in the lobby for around 2-4 hrs, he did not wash my car, did not refill windshield liquid. Gives the car and says key will be done in 1 week. Jacobs BMW took 1 month to get back to me on the Key. Second Visit: I visited second time after 1 month, asked about car wash. They did wash my car but it was same dirty and same stains, gave the car with no wiper blades (wiper blades were there before the service). I didn't notice there were no wiper blades, on the same day on my way to home from airport there was heavy rain, I was shocked seeing no wiper blades. It was really hard to drive in the heavy rain without wiper blades but luckily I came home. If I call them they said they will check the videos and get back to me, and after 3 days they say might have lost in car wash. What if some accident happens in the heavy rain without wiper blades ? Save yourself, I strongly recommend to not visit this showroom. More

We had a great experience buying our car at Bill Jacobs. Our Client Advisor Russ, was incredibly thorough and knowledgable. Our BMW Genius Jack took time to familiarize us with our new car. From start to Our Client Advisor Russ, was incredibly thorough and knowledgable. Our BMW Genius Jack took time to familiarize us with our new car. From start to finish we had a seamless and positive experience at Bill Jacobs. More