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Bill Jacobs BMW
Naperville, IL
3,441 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,441 reviews
July 10, 2025
Joey Morales and Jose Vargas also Shaun Patterson were great team. The are the best in the area great team. The are the best in the area More
by urmat
July 07, 2025
Alex Flinn has done a great job at attending to the needs of his customers. He gives you an accurate time of when your vehicle will be finished. Great service. of his customers. He gives you an accurate time of when your vehicle will be finished. Great service. More
by Gonzalo
Employees Worked With
Alex Flinn
July 06, 2025
This is the second car I have purchased from Bill Jacob’s BMW. The service has been excellent and I will come back. BMW. The service has been excellent and I will come back. More
by Shannon Gilmore
Employees Worked With
July 01, 2025
I had a fantastic experience working with Husain Shaeikhani at Bill Jacobs BMW. He is awesome guy, very knowledgeable, and made the entire car-buying process smooth and easy. Husain took the time to Shaeikhani at Bill Jacobs BMW. He is awesome guy, very knowledgeable, and made the entire car-buying process smooth and easy. Husain took the time to answer all my questions, and I never felt pressured. Thanks to their help, I’m driving away in the perfect car! Highly recommend! More
by DIqbal
Employees Worked With
July 01, 2025
I’ve owned many BMWs and have always serviced at Bill Jacobs BMW. Alex Flinn, my go to service advisor there. He really knows his cars. Love my BMW’s. Jacobs BMW. Alex Flinn, my go to service advisor there. He really knows his cars. Love my BMW’s. More
by Frederick
Employees Worked With
Alex Flinn
June 30, 2025
I had a really good experience at Bill Jacobs BMW. Kwaku, the salesperson I worked with, was helpful and easy to talk to. He made the process feel comfortable and took the time to walk me through ever Kwaku, the salesperson I worked with, was helpful and easy to talk to. He made the process feel comfortable and took the time to walk me through everything I needed to know. I got to test drive a used BMW X5, and he made the whole experience smooth and enjoyable. Definitely worth a visit if you're car shopping. More
by David
Employees Worked With
June 29, 2025
I just purchased my third BMW from Bill Jacobs BMW and so I have a long term relationship with their sales and service department. They are just terrific all the way around. I have a long term relationship with their sales and service department. They are just terrific all the way around. More
by Cpallott
June 29, 2025
Excellent experience purchasing a new X3. From the test drive, to the information shared, to the negotiation, and finally the purchase, it was how you’d hope it’d be. Shout out to Kevin Kurpa From the test drive, to the information shared, to the negotiation, and finally the purchase, it was how you’d hope it’d be. Shout out to Kevin Kurpalo for doing a great job helping us out. More
by MB30
Employees Worked With
June 29, 2025
Husain @BIllJacobsBMW was amazing - very professional, knowledgeable, and worked with us to get a deal where we were comfortable. Beautiful car, wonderful dealership and quick transaction. Highly recommen knowledgeable, and worked with us to get a deal where we were comfortable. Beautiful car, wonderful dealership and quick transaction. Highly recommend! More
by devin_amato
Employees Worked With
