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Bill Jacobs BMW
Naperville, IL
2,873 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,873 reviews
May 30, 2022
Steve Erazo was very friendly and helpful in explaining what service my car needed. Arranging for me to have a loaner car for the day made my day without my car easier. I enjoy working with him and recomme what service my car needed. Arranging for me to have a loaner car for the day made my day without my car easier. I enjoy working with him and recommend him. More
by taylor214
Employees Worked With
Steve Erazo
May 30, 2022
Took my vehicle in for servicing and the staff was very professional and efficient. I had the pleasure of working with Steven and he was very helpful. professional and efficient. I had the pleasure of working with Steven and he was very helpful. More
by carlosg
Employees Worked With
Steven Erazo
May 30, 2022
Jose and sales manager Rob were very accommodating and professional in their approach to finding me a new BMW. I would not hesitate to utilize them again, for future purchases. professional in their approach to finding me a new BMW. I would not hesitate to utilize them again, for future purchases. More
by DI
Employees Worked With
Jose Vargas and Rob Trux
May 27, 2022
Once again I had a great car buying experience with Bill Jacob's. Nick Pandola always goes above and beyond to ensure everything goes smoothly. Would highly recommend anyone looking for a new car to visit B Jacob's. Nick Pandola always goes above and beyond to ensure everything goes smoothly. Would highly recommend anyone looking for a new car to visit Bill Jacob's. More
by Bcbimmer88
Employees Worked With
Nick Pandola
May 25, 2022
Prompt friendly and fair service after diagnosis of service problem. Car repaired and delivered on schedule as promised. Bill and Alex were great to work with. service problem. Car repaired and delivered on schedule as promised. Bill and Alex were great to work with. More
by Rjd1947
Employees Worked With
Bill Earnest, Alex Flinn
May 25, 2022
We had a wonderful experience with Khalil Guisse when we purchased our new car last month. He spent so much time with us, showing us all of the features and answering all of our questions. We love the car purchased our new car last month. He spent so much time with us, showing us all of the features and answering all of our questions. We love the car and will gladly work with Khalil again! More
by elaine and dan s
Employees Worked With
Khalil Guisse
