Bill Jacobs BMW

Mike A had excellent customer service. I will continue to come back for stellar service! I will continue to come back for stellar service! More

Brought my BMW in for service with health by Mike Alwin once again and he did an absolute stellar job as always. once again and he did an absolute stellar job as always. More

I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best. and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best. More

Fantastic Customer Service and Performance - Donnie Kaegebein was a HUGE HELP with my BMW X5. Kaegebein was a HUGE HELP with my BMW X5. More

My wife and I were totally delighted by Russ Millard and his colleagues. What I appreciated most was Russ' ability to pause and listen. We needed to put our deal together quickly and even though it was a his colleagues. What I appreciated most was Russ' ability to pause and listen. We needed to put our deal together quickly and even though it was a busy Saturday they made me feel like I was their only customer. More

I just picked up my new 2023 230i xdrive from Bill Jacobs BMW and it was such an amazing and easy experience from start to finish. I had originally been in the market a few years ago but had to pass in lieu BMW and it was such an amazing and easy experience from start to finish. I had originally been in the market a few years ago but had to pass in lieu of a new house instead. There was no hard feelings and they welcomed me with open arms when I was ready to get the BMW I dreamed of having since that day. Russ Millard helped me from day one spec out my dream 2 series and has been with me every step of the way including my incessant questions about the status of it while it was being built/shipped. I appreciate everything Russ and Bill Jacobs have done for me so far and I know this will be my BMW dealership for life. More

Russ professionalism was superb and the process exceeded my expectations. The attention to detail of our needs was very apparent. my expectations. The attention to detail of our needs was very apparent. More

Wow! The level of service throughout our buying process provided by Giovonna and the entire Bill Jacobs team was nothing short of exemplary. We ordered a The level of service throughout our buying process provided by Giovonna and the entire Bill Jacobs team was nothing short of exemplary. We ordered a new X5 4 months ago, which was delayed due to a backlog of orders at BMW. Giovonna continuously kept us updated, answered questions, and provided us with everything ahead to time to make the actual buying process efficient and painless. Dan in the finance office was honest and forthright, providing sound information without bias. I highly recommend this dealer and we will absolutely be purchasing from Giovonna and the Bill Jacobs team again! More

Thank you to Mike Alwin for the attention to detail each service visit, Mike is extremely efficient and always take the time to explain what is needed for service. service visit, Mike is extremely efficient and always take the time to explain what is needed for service. More

Donnie and the rest of the service team exceeded my expectations. They fought to get my vehicle repaired under warranty when it was denied initially. I’ll be sure to only get my car serviced at this lo expectations. They fought to get my vehicle repaired under warranty when it was denied initially. I’ll be sure to only get my car serviced at this location from now on. More