Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,873 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 2,873 reviews

June 15, 2022

Great service. Steven Erazo was helpful in explaining in detail what my car needed. Would recommend. More

by dayscott198
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 16, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

June 15, 2022

Had the pleasure of working with Steven Erazo in service. He was very knowledgeable and made my experience at Bill Jacobs great. More

by lbell9468
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 16, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2022

Friendly environment, Very accommodating staff. Russ was very helpful and competent, he guide us to make sure we bought a car that we want and love. More

by Aga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
Jun 15, 2022 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2022

Great response time, worked with me a bit on price. A little pushy when it came to my schedule and making sure I came in to finalize the sale regardless of my conflicts. More

by kyleniels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

June 11, 2022

I went in for a routine service and Jacob Murrar took care of it with ease. I was in and out in less than an hour. More

by Mike Mcfadden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 11, 2022

I appreciate the quick service that Jacob Murrar provided when I brought my car in for repairs. Much appreciated thank you so much. More

by Ojarrar10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

June 11, 2022

Went in to get my car serviced and was pleased with the experience. My advisor steven was helpful. More

by Kelly
Recommend Dealer
Yes
Employees Worked With
Steven E
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi Kelly! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

June 11, 2022

Jacob Murrar always takes care of all our families BMW’S. He is great at what he does and is much appreciated. Great service on how well you keep us updated through the service. More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jacob here at Bill Jacobs BMW! We can't wait to see you again, have a great day.

June 11, 2022

My first visit was very smooth. I was greeted by Jacob Murrar and he showed me everything about my car and all my maintenance needs. Great info. More

by gazi3001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Jun 13, 2022 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 10, 2022

The service advisor Steven was great. Very helpful and informative about my vehicle. Highly recommend !! More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jun 12, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

1
...
153
154
155
...
288