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Bill Jacobs BMW
Naperville, IL
3,093 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,093 reviews
November 02, 2022
Everyone at the dealership was extremely kind and helpful. Employees went out of their way to greet us even if they were just passing buy. They got us into the car we wanted at the price we wanted. helpful. Employees went out of their way to greet us even if they were just passing buy. They got us into the car we wanted at the price we wanted. More
by wwwprof
Employees Worked With
David Reynoso
November 01, 2022
This is our second car purchased at Bill Jacobs BMW, and with our salesperson, Khalil Guissé. We were so satisfied with our first purchase and the ownership experience, this is where we wanted to go again. with our salesperson, Khalil Guissé. We were so satisfied with our first purchase and the ownership experience, this is where we wanted to go again. The sales experience, customer service after the sale, and service have all been outstanding. More
by Tim F.
Employees Worked With
Khalil Guissé
November 01, 2022
When I had an issue with my car, Donnie Kaegebein made sure it was safe to drive and I was able to attend my Mom’s birthday party. When I brought it in for service, he knew made sure I got a loaner that sure it was safe to drive and I was able to attend my Mom’s birthday party. When I brought it in for service, he knew made sure I got a loaner that I was comfortable driving. I have confidence in his recommendations that my car will be in top condition. More
by Rbluecat
Employees Worked With
Donnie Kaegebein
October 31, 2022
Thank you to Mike A for making each service visit as seamless as possible , Mike will always take the time to answer my questions and explain in great detail what I need. seamless as possible , Mike will always take the time to answer my questions and explain in great detail what I need. More
by malarskiandrew
Employees Worked With
Mike A
October 31, 2022
Amazing service! I highly recommend Khalil as your sales representative. He was knowledgeable, great with budgets, and incredibly nice. I highly recommend Khalil as your sales representative. He was knowledgeable, great with budgets, and incredibly nice. More
by Marcus
Employees Worked With
Khalil Guisse
October 29, 2022
Donnie Kaegebein was a pleasure to work with. This was my first time having a service done here and he made everything super easy. Very friendly and helpful. This was my first time having a service done here and he made everything super easy. Very friendly and helpful. More
by Denisemgentil
Employees Worked With
Donnie Kaegebein
