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Bill Jacobs BMW
Naperville, IL
2,873 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,873 reviews
June 21, 2022
Wonderful service! We were immediately greeted when we walked in the door. While waiting for our sales guy Bill, several people asked if we had been helped yet. The de We were immediately greeted when we walked in the door. While waiting for our sales guy Bill, several people asked if we had been helped yet. The dealership is beautifully designed. The dealership appears very well managed. More
by Streich
Employees Worked With
Bill Earnest
June 20, 2022
Excellent customer service! Everyone was extremely friendly, knowledgeable, and went out of their way to be helpful! My sales agent Russ went above and beyond for us and was exc Everyone was extremely friendly, knowledgeable, and went out of their way to be helpful! My sales agent Russ went above and beyond for us and was exceptional at communicating with us for updates and news. More
by shane.feely
Employees Worked With
Russ Millard
June 20, 2022
David Reynoso - I had the pleasure of working with David and he went above and beyond to make my experience beyond great. The process of purchasing was stress free & pleasant. I will refer all my friends an and he went above and beyond to make my experience beyond great. The process of purchasing was stress free & pleasant. I will refer all my friends and family to David thanks to his great service! More
by Alejandrah
Employees Worked With
David Reynoso
June 18, 2022
Sales Associate Josh Schneider was extremely knowledgeable and helpful in helping me with ordering my new X3. The delivery process was professional, organized and informative. knowledgeable and helpful in helping me with ordering my new X3. The delivery process was professional, organized and informative. More
by MarkK23
Employees Worked With
Josh Schneider and Guillermo Lopez Diaz
June 18, 2022
As a senior citizen and a woman as well, I can only rave about my experience with Russ and Bill Jacobs dealership overall. Extremely knowledgeable, very professional and courteous. Russ continued to answe about my experience with Russ and Bill Jacobs dealership overall. Extremely knowledgeable, very professional and courteous. Russ continued to answer every question I had and kept me appraised during the time my vehicle was on order. I felt he was as concerned about my choosing the proper car as I was in purchasing one. More
by herky119
Employees Worked With
Russ Mallard
