Bill Jacobs BMW
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Khalil was amazing! ! We were walking around the dealership for over 10 minutes and no one really approached us till Khalil walked by and asked if we needed any help. He ! We were walking around the dealership for over 10 minutes and no one really approached us till Khalil walked by and asked if we needed any help. He knew the car we were interested to get inside out. He was very pleasant and easy/ fun to speak to! He answered all our questions very patiently with a big smile on his face. He welcomes all inquiries silly or not and made us very comfortable. He is very professional and always available over the phone and email to answer our questions. He stayed late multiple times to ensure we were satisfied with our service. We have bought about 4 cars in the last few years and Khalil hands down was the best sales agent we have had! Highly recommended! This was personally my first luxury car and Khalil made this experience so much better! More
Great experience! Bill Ernest, my salesman, was professional, knowledgeable, trustworthy and patient. Delivery of my 2023, 5 series sedan was a week early. The enti Bill Ernest, my salesman, was professional, knowledgeable, trustworthy and patient. Delivery of my 2023, 5 series sedan was a week early. The entire process was seamless Kudos and my sincere thanks to Bill Ernest and the entire team. More
Khalil did great job! He is very responsible and attentive. We recommend him to those who want to find and buy the car of their dreams. Georgii He is very responsible and attentive. We recommend him to those who want to find and buy the car of their dreams. Georgii More
We had an excellent buying experience. The sales person was professional, courteous, patient, and very helpful. We received our car as promised and received excellent training on the opera The sales person was professional, courteous, patient, and very helpful. We received our car as promised and received excellent training on the operation of the vehicle. More
You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then….....there was Bill Jacobs BMW. Instead, I had friendly people who didn't try to “push” Prepare mentally for the oncoming “pushy salesmen.” And then….....there was Bill Jacobs BMW. Instead, I had friendly people who didn't try to “push” anything on me. They were helpful, they listened and they were accommodating. That was my experience here. My CA, Russ Mullard was fanatic to deal with, he kept me updated from the initial order until delivery. Enjoy dealing with him immensely. Preston, who walked me throw the features of the car, was every bit as great, very knowledgable and friendly. I can't say enough at how pleasant the entire experience has been so far. Highly Recommended. More