Back

Bill Jacobs BMW

Naperville, IL

5.0
3,082 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,082 reviews

November 15, 2022

Mo in service is amazing and always takes care of my automotive needs in a professional manner. More

by NICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi Nicki, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you're ever in need of more help, please let us know!

November 15, 2022

Russ Millard was excellent to work with. Made the process straight forward. Ask for Russ Millard for a better car buying experience. More

by T Porter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
RUSS MILLARD
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you're ever in need of more help, please let us know!

November 15, 2022

Khalil was amazing! ! We were walking around the dealership for over 10 minutes and no one really approached us till Khalil walked by and asked if we needed any help. He More

by Mahnoor Cheema
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse, i dont remember the other people sorry but they were good too!
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi Mahnoor, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

November 15, 2022

Mike and Giovonna were great to deal with and very responsive to our questions. We were very happy with our experience! More

by bdvo10
Recommend Dealer
Yes
Employees Worked With
Giovanna, Mike A.
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you're ever in need of more help, please let us know!

November 15, 2022

Great experience! Bill Ernest, my salesman, was professional, knowledgeable, trustworthy and patient. Delivery of my 2023, 5 series sedan was a week early. The enti More

by Happy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Ernest, Preston O’.
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

November 15, 2022

Khalil did great job! He is very responsible and attentive. We recommend him to those who want to find and buy the car of their dreams. Georgii More

by Cherky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you have any further questions, please give us a call. We're always happy to help!

November 14, 2022

We had an excellent buying experience. The sales person was professional, courteous, patient, and very helpful. We received our car as promised and received excellent training on the opera More

by Ktanaka74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Samantha Zamora
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 14, 2022

Everything went well with the purchase of the car. It was a good experience. Thanks More

by braunau61
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David & Preston
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 13, 2022

Russ was excellent. He listened to what I was looking for. He treated me like I was his only client. More

by Andy J
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ
Nov 21, 2022 -

Bill Jacobs BMW responded

Hello Andy, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW.

November 12, 2022

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then….....there was Bill Jacobs BMW. Instead, I had friendly people who didn't try to “push” More

by DW11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ, M. Preston o.
Nov 20, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

...
151
...