Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
2,873 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,873 reviews
July 10, 2022
Straight to the point and will work with you for the price you want. Never liked buying on dealership because of the bad rep they have but i liked my experience with them. price you want. Never liked buying on dealership because of the bad rep they have but i liked my experience with them. More
by chayim18
Employees Worked With
Jose Vargas
July 10, 2022
Giovanna was the salesperson I worked with, and she streamlined the whole process. I highly recommend this place over the other Bimmer dealers I've dealt with in the past (although Laurel BMW was prett streamlined the whole process. I highly recommend this place over the other Bimmer dealers I've dealt with in the past (although Laurel BMW was pretty good, but that was 20 years ago). More
by shredderc
Employees Worked With
Giovanna Montalvo
June 30, 2022
Mike A. is my go to guy for all my service needs. He always remembers my name and greets me with a smile. He is knowledgeable and accountable and does not pr is my go to guy for all my service needs. He always remembers my name and greets me with a smile. He is knowledgeable and accountable and does not promise what he cannot deliver. 5-star service to Mike A. and this dealership! More
by Agnes W.
Employees Worked With
Mike A.
June 29, 2022
Nick H did an awesome job in servicing my vehicle. No only did he give me responsive update but ensured quality work and that’s what I received. Thank you Bill Jacob’s Team. No only did he give me responsive update but ensured quality work and that’s what I received. Thank you Bill Jacob’s Team. More
by Nathan
Employees Worked With
Nick Huerter
