Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
2,873 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,873 reviews
July 16, 2022
I visited this location with a family member and Jacob Murrar took care of us and I was amazed on how quick and professional he was. Enjoy your weekend. Murrar took care of us and I was amazed on how quick and professional he was. Enjoy your weekend. More
by Ojarrar10
Employees Worked With
Jacob Murrar
July 16, 2022
The service was amazing. I came in with a flat with no appointment. Jacob Murrar checked and had the tire in stock and got me back on the road within an hour. My vacation was I came in with a flat with no appointment. Jacob Murrar checked and had the tire in stock and got me back on the road within an hour. My vacation was saved because of you. I be back for the alignment and coolant exchange. More
by Mike Mcfadden
Employees Worked With
Jacob Murrar
July 13, 2022
I went to Bill Jacobs BMW and had the pleasure of being helped by Steven who let me know everything my car needed to get done. Very professional. helped by Steven who let me know everything my car needed to get done. Very professional. More
by kobawalar22
Employees Worked With
Steven Erazo
July 11, 2022
We were looking for our second car for more than 3 months. Given the supply demand issues with the cars, BMW offers great value for money by selling cars at msrp. lot of other stores or dealers were a months. Given the supply demand issues with the cars, BMW offers great value for money by selling cars at msrp. lot of other stores or dealers were asking for premium price on top of msrp. Bill Jacobs as well as the sales person Jose Vargas gave us a great experience and valuable inputs in getting a car. Thoroughly professional, friendly and gave us better credits wherever possible. Certainly would recommend this dealership if you are looking for new or used cars. More
by Spsindhu87
Employees Worked With
Jose Vargas, Maggie
