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Bill Jacobs BMW
Naperville, IL
3,078 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,078 reviews
November 21, 2022
Bill Jacobs surpassed my expectations. I loved their responsiveness, upfront communication, and transparency with pricing. They had the allocations for the car I was looking for, they wer I loved their responsiveness, upfront communication, and transparency with pricing. They had the allocations for the car I was looking for, they were able to place the order and deliver the call much much sooner than I had anticipated. Very Highly recommend than. More
by RayKhan786
Employees Worked With
Mike, Maggie, Giovonna
November 21, 2022
Great service at the Dealership. It was a very busy day at the dealership. Yet, I was helped very quickly by Bill Earnest Client Advisor without any prior appointment in the after It was a very busy day at the dealership. Yet, I was helped very quickly by Bill Earnest Client Advisor without any prior appointment in the afternoon. We shortlisted 2 cars and I finally bought my dream car. The car was delivered the same day by 6pm. I highly recommend the dealership for the very no pressure friendly service. More
by 5LuBMW7
Employees Worked With
Bill Earnest
November 19, 2022
Donnie Kaegebein was very helpful in getting my car through the shop in a timely manner and was very communicative about the whole process. Would recommend you ask for him as your advisor. through the shop in a timely manner and was very communicative about the whole process. Would recommend you ask for him as your advisor. More
by aj22
Employees Worked With
Donnie Kaegebein
November 19, 2022
This was my first time at the dealership and I was blown away by the way Donnie took such great care of me and made sure my car got the best treatment. I will for sure only be coming back to him! away by the way Donnie took such great care of me and made sure my car got the best treatment. I will for sure only be coming back to him! More
by meraecherie
Employees Worked With
Donnie Kaegebein
