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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,873 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,873 reviews

July 24, 2022

Russ, Nick, and Joey were a big help in making my first BMW purchase go as smoothly as possible. Thank you. More

by jquaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Nick, Joey
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Jul 26, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

July 24, 2022

Thanks to Mike A for the great service provided each time in for service, Mike will always provide the best advice as to what I need with service. More

by crc701
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Jul 27, 2022 -

Bill Jacobs BMW responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 24, 2022

I had some questions about parts I needed and staff was very friendly and helpful to us. More

by Rita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
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Jul 26, 2022 -

Bill Jacobs BMW responded

Hi Rita, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 24, 2022

I had a wonderful car buying experience at Bill Jacobs BMW. Russ Millard was knowledgeable and made us feel at ease. More

by Pkiefer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
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Jul 27, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

July 22, 2022

Mike A did a wonderful job servicing my car. I will be back! Thank you More

by Morgan Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Jul 25, 2022 -

Bill Jacobs BMW responded

Hi Morgan, we are so happy to read such a great review about Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

July 21, 2022

Great service. Had the pleasure of working with Steven Erazo and he was very informative and professional. More

by hs0derberg22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2022 -

Bill Jacobs BMW responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 21, 2022

Went to get my car serviced and had a great experience with the help from Steve Erazo. Will be coming back. More

by brandong041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
July 21, 2022

Steven Erazo was great to work with. He was very detailed and very helpful and professional. More

by agonzalezz14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Jul 24, 2022 -

Bill Jacobs BMW responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 21, 2022

Went to get my car serviced at Bill Jacobs and worked with Steven E. He was very helpful and I will definitely be coming back. More

by trespalaciosalexis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
July 21, 2022

I went in the other day to get my car serviced and had the pleasure of working with Steven Erazo. He was very helpful and polite. Would recommend! More

by ashwinmahavadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
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