Bill Jacobs BMW

I had a great experience at Bill Jacobs when purchasing my X5. My salesperson, Russ Millard was patient with my questions and was thorough with explaining the different features and prices of the different my X5. My salesperson, Russ Millard was patient with my questions and was thorough with explaining the different features and prices of the different models. The sales manager, finance and customer service person who helped me set my car up were all great to work with also! More

I bought my 2022 X5 from Bill Jacobs BMW. Their Client Adviser Joshua Schneider was very helpful in all the processes from beginning thru picking up the vehicle from there. I am pleased with Their Client Adviser Joshua Schneider was very helpful in all the processes from beginning thru picking up the vehicle from there. I am pleased with his excellent customer service. More

I have a concern about diver side mirror is not folding completely like passenger side. Service people I contacted compare with other vehicles and explained me the reason for that. completely like passenger side. Service people I contacted compare with other vehicles and explained me the reason for that. More

Nick H in service did a great job with a prompt return time of my bmw. time of my bmw. More

Great experience, Josh is always available to respond to my questions. In a tough market with limit inventory and most dealers mark up cars they at least sold me a very rare car M5 at MSRP. my questions. In a tough market with limit inventory and most dealers mark up cars they at least sold me a very rare car M5 at MSRP. More

The staff at bill jacobs is very informative, personable, professional and knowledgeable. They will make sure you get exactly what you want. professional and knowledgeable. They will make sure you get exactly what you want. More

From start to finish it was an awesome experience. Starting with Harry Gianos, who probably is the most likeable car sales person I have dealt with. He made the whole process as smooth as a B58 engine Starting with Harry Gianos, who probably is the most likeable car sales person I have dealt with. He made the whole process as smooth as a B58 engine !! Then the GM Mike , a polite , super responsive person and who replies to emails with personalized response , not some canned messages. While the wait for bit longer ( it could have been longer with other dealers) , he kept me updated throughout. Finally when the day came, Mo the finance guy offered some good deal on maintenance packages. Highly recommend Bill Jacobs BMW if you are on Chicagoland!! More

I took possession of my new M340i just two days ago, so I cannot provide a long term perspective. But my experience so far with Bill Jacobs BMW, and especially with my Client Advisor, Giovonna, has been out cannot provide a long term perspective. But my experience so far with Bill Jacobs BMW, and especially with my Client Advisor, Giovonna, has been outstanding. And the car is incredible! So far, so good.................. More

Bill and Jacobs have a history of serving the community for many years now. I pass by this car dealership without thinking much of it until I totaled by Porsche in June of 2022. The entire staff at this de for many years now. I pass by this car dealership without thinking much of it until I totaled by Porsche in June of 2022. The entire staff at this dealership are amazing and attentive. Just recently picked up my car (July 2022) and could not be happier. Joshua Schneider and Giovonna Montalvo were both very professional and responded quickly to all my inquiries. I would definitely return as well as recommended all my colleagues and patients to this location. More

Steven Erazo was a pleasure to work with. Very polite and informative. Would recommend this dealership Very polite and informative. Would recommend this dealership More