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Bill Jacobs BMW
Naperville, IL
2,951 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,951 reviews
September 28, 2022
Thank you to Mike Alwin for always taking exceptional service in my vehicle Mike has been taking care of my car for years and is always professional. service in my vehicle Mike has been taking care of my car for years and is always professional. More
by Chris Eric
Employees Worked With
Mike Alwin
September 27, 2022
Thank you to Mike A for the continuing excellent service he provides, Mike always has the time for me to answer all my questions and take the time to show me what my vehicle will need. he provides, Mike always has the time for me to answer all my questions and take the time to show me what my vehicle will need. More
by Bingogeri777
Employees Worked With
Mike A
September 26, 2022
Donnie kaegebein solved my brake issue without any charges by putting it on rack and walking me through best solution. Great service! charges by putting it on rack and walking me through best solution. Great service! More
by Matthew.seeland
Employees Worked With
Dave mechanic also great
September 26, 2022
We are very, very pleased with our sales associate Bill Earnest. Bill's professionalism and knowledge allowed this transaction to run very efficiently. Thank you Bill,,, YOU ARE THE BEST!!! Sincerely, Earnest. Bill's professionalism and knowledge allowed this transaction to run very efficiently. Thank you Bill,,, YOU ARE THE BEST!!! Sincerely, Debi Gerhardt More
by savvyinvestordeb
Employees Worked With
Alex
September 24, 2022
Working with Donnie was such a pleasure. He was very knowledgeable and helped me to understand exactly what my vehicle needed to get back on the road. I highly recommend working with him and He was very knowledgeable and helped me to understand exactly what my vehicle needed to get back on the road. I highly recommend working with him and will continue to return to this dealer as long as Donnie is around!! More
by ObneyK
Employees Worked With
Donnie
September 24, 2022
Sales staff was great. Husain and Giovanna were excellent! They took cared of us through the entire process and followed our BMW all the way from Germany Husain and Giovanna were excellent! They took cared of us through the entire process and followed our BMW all the way from Germany More
by Rstracing79
Employees Worked With
Husain and Giovanna
September 24, 2022
Donnie K. impressed me with his knowledge and honesty. I will only come here for service from now on as long as I can deal with Donnie. He is the best! impressed me with his knowledge and honesty. I will only come here for service from now on as long as I can deal with Donnie. He is the best! More
by Sherino
Employees Worked With
Donnie K.
