Back

Bill Jacobs BMW

Naperville, IL

5.0
3,073 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,073 reviews

November 29, 2022

Mike A gave excellent service, I will for sure be coming back next time I need something for my car. More

by Rita V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
Nov 30, 2022 -

Bill Jacobs BMW responded

Hi Rita, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

November 29, 2022

Thank you bill Jacob’s for servicing my car. Nick huerter did a fantastic job. More

by Tylerginakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick huerter
Nov 30, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope you have a great day!

November 29, 2022

My family was on a road trip home and when our check engine light came on. Nick Huerter stepped and got my car back to us in no time. Great service. More

by Alexandrabesic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Nov 30, 2022 -

Bill Jacobs BMW responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 28, 2022

Mike Alwin as always has taken great care of my car, from start to finish Mike kept me informed and had my car completed when promised. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

This isn't my first time purchasing a car from a car dealership. I have purchased several cars/trucks/SUVs over the years and dread going back into a dealership when I need a vehicle. In 2020 I flew to More

by ktm690i
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

November 28, 2022

This is the second car I have purchased from Bill Jacobs BMW and both times went smoothly . I now live out of state and after having a poor experience at my local dealership, I decided to come back to this More

by Ed C
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi Ed, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2022

Donnie was awesome. Explained everything was due for and got me out in a timely manner More

by debgibby.12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 28, 2022

Came in last minute with a check engine light on and Mike A was able to get me in immediately with a loaner to use and have my car fixed and back to me the very next day. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike A
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2022

I worked with Donnie for my first service appointment and everything went as expected. Great job More

by Papabear
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2022

Great white glove service getting our BMW! Giovanna and Brian met all our needs! The customer service was top notch and the dealership is amazing! More

by Brad M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanna, Montavlo
Nov 28, 2022 -

Bill Jacobs BMW responded

Hi Brad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
146
...