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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,950 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,950 reviews

September 30, 2022

Nick Huerter was a real nice guy to work with at the dealership. Easy to talk to and knowledgeable of the product. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
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Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Jack, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick H is a great BMW employee. Go to him if you need service. Go bmw! More

by Jessicajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick H
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Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

Donnie Kaegebein was great at helping me and servicing my vehicle! I will definitely be back and ask for him! Great guy! More

by rossjorgens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaegebein, Donnie
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick Huerter did a great job when I brought my vehicle in for service. Top Notch. More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Tyler, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick H was a pleasure to work with. I will be bringing all my cars here from now on. More

by Izzylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

September 29, 2022

Thanks to Russ Millard, Bill Jacobs BMW proved for the second time to be above and beyond customer service and efficiency, even in a tense new cars’ market. By staying in touch with us during the 3 years More

by Laurent P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Laurent, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Jacob Murrar is great. Always an outstanding service when he takes care of me. Much appreciated. More

by Laila4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 29, 2022

Awesome customer service! Mike Alwin never disappoints! Always has the answers to my questions and never any surprises when I come in for service. What he promises is what he More

by Agnes W.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Agnes, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

September 28, 2022

Ordered a 2023 MX5 the beginning of September. Our salesperson was Russ Millard, he was wonderful, very helpful and knowledgeable . Russ always kept us up to date on what was going on. Our car c More

by Ectongroup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Trax, Nic Cortellini
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Oct 02, 2022 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 28, 2022

Thank you to Mike Alwin for always taking exceptional service in my vehicle Mike has been taking care of my car for years and is always professional. More

by Chris Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Sep 29, 2022 -

Bill Jacobs BMW responded

Hello there! We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

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