Bill Jacobs BMW

Jose Vargas was a polite, professional, no-pressure salesman and the dealership was really impressive. Got the car I wanted for less than I expected. salesman and the dealership was really impressive. Got the car I wanted for less than I expected. More

They had so many more cars than other dealers. It was nice to see how fast the car came It was nice to see how fast the car came More

Russ Millard is awesome again. He tracked this righty from the initial pre-order back in July 2022 till the delivery in December 2022. Purchase of new iX 2023 at Bill Jacob BMW He tracked this righty from the initial pre-order back in July 2022 till the delivery in December 2022. Purchase of new iX 2023 at Bill Jacob BMW More

Khalil is a professional sales person. We arrived by 4pm and were done a little before 8pm. I felt the prices were fair considering inflations impact on vehicle pricing, checked Edmunds t We arrived by 4pm and were done a little before 8pm. I felt the prices were fair considering inflations impact on vehicle pricing, checked Edmunds to gain perspective on closed deal pricing with the options we bought. My trade in was appraised lower than KBB and they came up a bit which the made trade in easier to do than to go sell it to Car Max. Happy wife, happy life at the end of the day. More

Mo was awesome to deal with … came in for some simple stuff and he made our visit an ease. stuff and he made our visit an ease. More

Best BMW dealer bar none. Josh is an awesome sales executive who always takes care of his customers. Repeat customer for sure. Josh is an awesome sales executive who always takes care of his customers. Repeat customer for sure. More

My wife & I purchased a 2023 BMW X3 on Friday, November 25. Today, we returned for the encore program run by the BMW Geniuses. We are so impressed with everyone we have met. On the date of purchase 25. Today, we returned for the encore program run by the BMW Geniuses. We are so impressed with everyone we have met. On the date of purchase, we met many people, all friendly and competent starting with Mark. Our client advisor, Gigi was excellent! We test drove the vehicle and she answered all of our questions and showed us the myBMW app explaining all of its capabilities. She was great. We never felt pushed or pressured during the initial sales process with Gigi nor with the finance department. Aldijana allowed us to discuss in private our families needs to come to a decision regarding the different extended warranties. Samantha was great showing us the car’s electronic / digital interface on the date of purchase helping to get us up and running. Mike in service was great, when I took the car in for ceramic coating. We returned today for an encore presentation with the BMW Geniuses. Nic, BMW Lead Genius was excellent! We went thru all the stuff that we had first learned on day of purchase plus much more. Nic was awesome. The whole concept of offering the Geniuses to help people learn their car’s capabilities is very smart business. Thanks to all. Stephen More

We just purchased our second BMW from Bill Jacobs BMW in Naperville. We were fortunate to have Mark Graffagna as our advisor. Mark spent a lot of time with us until we found the perfect car. We loved our fi Naperville. We were fortunate to have Mark Graffagna as our advisor. Mark spent a lot of time with us until we found the perfect car. We loved our first 2018 but wanted to get something a little smaller. This size is perfect for us and we love the color combination! Just want to mention also that we always use their service department which is outstanding too. We are a two hour drive away but worth the trip. Thanks Mark for the outstanding service! You spent so much time with us, made so many trips outside on a windy day & we would like to see your dealership give you a printer to eliminate some steps in your busy day!! Dave & Cleo More

My wife and I leased a 2023 X4 M40i from Bill Jacobs, and we couldn't be happier with the service, team members, and most importantly, the car. This was our first car buying/leasing experience, and the te we couldn't be happier with the service, team members, and most importantly, the car. This was our first car buying/leasing experience, and the team (Khalil & friends) made it incredibly easy and painless. Thanks for everything! More

The dealership is lovely. They have lots of inventory and the staff is so friendly and helpful. I worked with Russ Millard and he went above and beyond, and I’m so appreciativ They have lots of inventory and the staff is so friendly and helpful. I worked with Russ Millard and he went above and beyond, and I’m so appreciative of his patience with me while we found the right car for me. He reached out when he found something he thought I’d like and it’s the car I ended up getting. Very grateful for his assistance during the process. I highly recommend Bill Jacobs BMW, Russ and the team there in Naperville. More