Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,875 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 2,875 reviews

August 28, 2022

Service department was very helpful and courteous. Steven Erazo did a great job explaining the issues to me. Excellent service. More

by james
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

August 28, 2022

Steven Erazo provided great customer service. I will be returning and would recommend this dealership. More

by keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 31, 2022 -

Bill Jacobs BMW responded

Hi Keith, thank you for your kind review; we are happy to pass along your comments to Steven here at Bill Jacobs BMW! If you're ever in need of more help, please let us know! Take care!

August 27, 2022

I appreciate the quick service. Jacob Murrar came out and took care of my car as soon as I pulled into the drive. More

by Bilalk1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

August 27, 2022

Excellent customer service I received when fixing my car. Thank you Jacob Murrar for always giving me top notch service. Outstanding service as always. Customer for life. Will be back soon and get my car det More

by Mohk87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 27, 2022

I usually don’t make reviews but my sales advisor Jacob Murrar definitely deserves a 5 star review. Great customer service and made me feel very welcome. More

by Faqrabawi44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

August 26, 2022

The staff was very professional in their dealings with me. Which is probably why it is the third new car I have purchased from them. More

by bradleyscottfarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Giovanna Montalvo
Report | Print
Aug 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

August 26, 2022

Service at Bill Jacobs BMW was amazing ! Steven Erazo was very helpful and polite. I know I can count on him to provide excellent service. More

by rbrown637
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Aug 30, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 25, 2022

Josh Schneider was extremely helpful and very accommodating / paving the way helping us making the transaction buying the car as smooth as it can be. Josh went over and beyond for coming on his d More

by relorenzo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider; Jacob Murar
Report | Print
Aug 29, 2022 -

Bill Jacobs BMW responded

Hi, we are so happy to read such a great review about Bill Jacobs BMW! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2022

My experience at Bill Jacob’s BMW was nothing less than exceptional, I will for sure be coming back! More

by Morgan Taylor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Aug 28, 2022 -

Bill Jacobs BMW responded

Hello Morgan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 24, 2022

The service I received here is why I keep coming back, I am always so pleased with them. More

by Rita Jean
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Aug 28, 2022 -

Bill Jacobs BMW responded

Hi Rita, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

1
...
143
144
145
...
288