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Bill Jacobs BMW
Naperville, IL
2,875 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,875 reviews
August 29, 2022
Harry Gianos is one of the BESTA Car salesmen I’ve ever had the experience in working with. He’s adamant about his honesty and customer satisfaction. I called him on a Friday and the vehicle I was searchin had the experience in working with. He’s adamant about his honesty and customer satisfaction. I called him on a Friday and the vehicle I was searching for as not on the lot and wasn’t expected in for up to 10 days. To my surprise Monday morning I received a call that the vehicle had arrived Sunday night and I was first on his priority list. Monday evening he worked the deal and Tuesday I picked up my brand new 2023 430i. Thank you Harry for being a great part of Bill Jacob BMW. You get 10 stars from me Kena Woods 😁😁 More
by Kena Woods
Employees Worked With
Harry Gianos
August 29, 2022
Thank you Giovonna for dealing with me for the past five months. Outstanding customer service. I will certainly be reaching out for my next vehicle. So far loving my 23 M5C. months. Outstanding customer service. I will certainly be reaching out for my next vehicle. So far loving my 23 M5C. More
by damianw
Employees Worked With
Giovonna Montalvo
August 29, 2022
Russ Millard, our client advisor, was wonderful; from our initial inquiry through the purchase of our beautiful pre-owned BMW, everything at the dealership was above our expectations. We had been looking to initial inquiry through the purchase of our beautiful pre-owned BMW, everything at the dealership was above our expectations. We had been looking to purchase a certain model with very specific options, and came from out of state to buy, since they had recently gotten one in stock. Every employee we encountered was hospitable, professional, and knowledgeable. Thank you for making what can often be a stressful event, a very enjoyable one instead. We will definitely be back when it comes time to purchase an another BMW. More
by Joy
Employees Worked With
Russ Millard
August 28, 2022
Great customer service and follow up. Harry G worked to get me the exact car I was looking for with no pressure at all. Will be buying my next car from Harry too! Harry G worked to get me the exact car I was looking for with no pressure at all. Will be buying my next car from Harry too! More
by ryandmccaslin4
Employees Worked With
Harry Gianos
August 28, 2022
The best dealership that I've been to. Service department is very professional and I would recommend this dealership. Steven Erazo was very helpful. Service department is very professional and I would recommend this dealership. Steven Erazo was very helpful. More
by ruslanrotaru
Employees Worked With
Steven Erazo
