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Bill Jacobs BMW
Naperville, IL
2,875 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,875 reviews
September 02, 2022
I had a wonderful experience working with Jose Vargas! He answered any and all of my questions. Was patient as I debated for well over a few hours between two vehicles. He gave me his professional opinion He answered any and all of my questions. Was patient as I debated for well over a few hours between two vehicles. He gave me his professional opinion when I asked and was not trying to steer me in any specific direction. Merely guiding me in the needs that I wanted in my car. Jose was never pushy, and was extremely accommodating when I changed my mind and went a completely different route than my original choice. I highly recommend working with him. If you are seeking patience, guidance, and thoroughness I highly recommend working with Jose! You will not be disappointed. More
by ABond
Employees Worked With
Jose, Maggie
August 31, 2022
Shout out to Mike Alwin at Bill Jacobs BMW! Always provides 5-Star service and delivers what he promises. Thanks for making sure I never have any worries with my car. Always provides 5-Star service and delivers what he promises. Thanks for making sure I never have any worries with my car. More
by Agnes W.
Employees Worked With
Mike Alwin
August 31, 2022
Thanks to Steven Erazo for providing excellent service. Dealership is great and I know I can count on them to continue providing a great experience. Dealership is great and I know I can count on them to continue providing a great experience. More
by Montez
Employees Worked With
Steven Erazo
August 31, 2022
Had a great experience at Bill Jacobs BMW today. Came in with a brake concern and dealt with Nick H. He communicated everything to me throughout the whole process. I will be going to Nick H with all Came in with a brake concern and dealt with Nick H. He communicated everything to me throughout the whole process. I will be going to Nick H with all my vehicle concerns! More
by JKopp36
Employees Worked With
Nick H
