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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,082 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,082 reviews

December 26, 2022

nick huerter did a great job. i really recommend this place to all my friends More

by cheyenne.r.slager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nick huerter
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Cheyenne, thank you so much for your positive comments about Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

December 26, 2022

Nick Huerter is awesome. I was super happy when I brought my car in for service More

by Brianna.r.clark03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Brianna, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2022

nick huerter is a stand up guy. bring your car to bill jacobs for service! More

by hannahlehnhardt10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nick huerter
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December 25, 2022

Maggie is a great asset to this dealership, she’s much appreciated and she is officially 32Gang Approved #32Gang!!!! More

by mrike6551
Recommend Dealer
Yes
Employees Worked With
Maggie
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2022

Mike A gave me excellent service. I will keep coming back for this stellar service. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Morgan, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 25, 2022

I just had an awesome experience last week and can not express how much I appreciate their help. More

by Rita V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Rita, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2022

My experience working with Donnie. K in service was superb. He greeted me with a smiling face and got me and my car in and out in a timely manner. More

by Paul
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2022

Amazing experience! !! The entire team made our exciting purchase seamless. Mark made sure we understood how all the features worked and Samantha took time to be sure we More

by sbnahas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2022

Donnie in service took the time to answer all my questions regarding my vehicle. Getting a loaner was a nice perk to. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie. K
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 24, 2022

I took my car in for the regular 10,000 mile service. Donnie was friendly and welcomed me in as soon as I came in. Great service More

by Sammy
Recommend Dealer
Yes
Employees Worked With
Donnie, Dan
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Sammy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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