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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,875 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,875 reviews

October 04, 2022

A truly great experience. The dealer was a pleasure to work with, pricing was fair and the service was excellent. Highly recommended. More

by healthyaudio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Reynoso
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Oct 08, 2022 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

October 03, 2022

Bill Jacobs is the best dealership I’ve ever dealt with. I love in Colorado and specifically go to them due to how great they just are. More

by Mdb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ Millard, Aldijana, Mike
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Oct 08, 2022 -

Bill Jacobs BMW responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 02, 2022

Wonderful experience at Bill Jacobs BMW! Harry was helpful during the entire process and Maggie did a great job walking us through the features of our new X5. Highly recommend this team! More

by ek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry and Maggie
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Oct 05, 2022 -

Bill Jacobs BMW responded

Hi, we appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

October 01, 2022

My service advisor Donnie K went above and beyond with my latest service. Being timely, polite and professional, I could not have asked for a better experience. I recommend anyone to buy their next vehicle More

by mstranglr2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
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Oct 06, 2022 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

Nick Huerter did a great job when servicing my vehicle. Highly recommend this dealership to everyone. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Jack, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick Huerter was a real nice guy to work with at the dealership. Easy to talk to and knowledgeable of the product. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Jack, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick H is a great BMW employee. Go to him if you need service. Go bmw! More

by Jessicajay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick H
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Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

Donnie Kaegebein was great at helping me and servicing my vehicle! I will definitely be back and ask for him! Great guy! More

by rossjorgens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaegebein, Donnie
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Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick Huerter did a great job when I brought my vehicle in for service. Top Notch. More

by Tyler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi Tyler, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

September 30, 2022

Nick H was a pleasure to work with. I will be bringing all my cars here from now on. More

by Izzylock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Oct 03, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

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