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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,876 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,876 reviews

November 21, 2022

Great service at the Dealership. It was a very busy day at the dealership. Yet, I was helped very quickly by Bill Earnest Client Advisor without any prior appointment in the after More

by 5LuBMW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
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Nov 23, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

November 20, 2022

Mike A gave me stellar service on my BMW. I love the service every time I come! More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Nov 23, 2022 -

Bill Jacobs BMW responded

Hello Morgan, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 19, 2022

Cary Hass and Mo Ali are my go to guys at this dealership. Always a simple straight forward process with these guys! Keep up the good work! More

by william.romans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi William, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to see you soon!

November 19, 2022

Donnie Kaegebein was very helpful in getting my car through the shop in a timely manner and was very communicative about the whole process. Would recommend you ask for him as your advisor. More

by aj22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We look forward to your next visit! Take care!

November 19, 2022

This was my first time at the dealership and I was blown away by the way Donnie took such great care of me and made sure my car got the best treatment. I will for sure only be coming back to him! More

by meraecherie
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 23, 2022 -

Bill Jacobs BMW responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bill Jacobs BMW. We look forward to your next visit! Take care!

November 19, 2022

Nick Pandola and the Bill Jacobs Team once again were excellent professionals to deal with on my new car purchase! More

by Warman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Pandola
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Nov 22, 2022 -

Bill Jacobs BMW responded

Hi Warman, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2022

Service was prompt and communication was clear. The complimentary wash was a nice perk. Highly recommend Donnie as a service rep. More

by boellis87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
Report | Print
Nov 22, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

November 18, 2022

Nick Huerter did a great job when I brought my new x5 in for its first oil change. More

by Houseterry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 23, 2022 -

Bill Jacobs BMW responded

Hi Houseterry, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

November 18, 2022

I had a great first service visit with Nick Huerter and he crushed it out of the park. Love this Brand More

by Jackietart042
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 23, 2022 -

Bill Jacobs BMW responded

Hi Jackietart, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

November 18, 2022

Mo in service was very helpful in getting my car ready for winter. Expert service! More

by tamekapatterson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Nov 23, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

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