Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,876 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 2,876 reviews

November 25, 2022

Steven Erazo was amazing ! Went to get my car serviced and kept me informed every step of the way More

by brett
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Paul, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Brett, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Nick Huerter did a great job when I brought my 2014 bmw m4 in for service. we did a break in routine and I could not have been more pleased. More

by Chey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nick huerter
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Chey, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

nick huerter was a stand up gentleman when i brought my x5 in for my first lil change. explained everything very well More

by hannahmontana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nick huerter
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

November 25, 2022

Nick Huerter did great when I brought in my M5 comp. he took care of my baby. Love this place More

by jacobsarch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Nick huerter did great. Nothing to complain about at all. My car is driving great. More

by Brookemittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 24, 2022

Thank you to Mike Alwin for the great service provided each time I come in, I appreciate the advice on what my vehicle needs More

by jeffrey.alwin
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Nov 26, 2022 -

Bill Jacobs BMW responded

Hello Jeffrey, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

November 23, 2022

I went in to get my car serviced and had the pleasure of working with Steven Erazo. He was very nice and informative. More

by amy
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 24, 2022 -

Bill Jacobs BMW responded

Hi Amy, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 23, 2022

Great sales service from Bill Earnest. The dealership also has free coffee and snacks. Yay! More

by cmkukla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Report | Print
Nov 25, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 23, 2022

Great service and they followed up regularly and were very prompt in providing any clarification and information. More

by Bhavin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bhavin
Report | Print
Nov 25, 2022 -

Bill Jacobs BMW responded

Hi Bhavin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 21, 2022

Bill Jacobs surpassed my expectations. I loved their responsiveness, upfront communication, and transparency with pricing. They had the allocations for the car I was looking for, they wer More

by RayKhan786
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike, Maggie, Giovonna
Report | Print
Nov 23, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

1
...
127
128
129
...
288