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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,876 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,876 reviews

November 28, 2022

Came in last minute with a check engine light on and Mike A was able to get me in immediately with a loaner to use and have my car fixed and back to me the very next day. More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike A
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Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 27, 2022

I worked with Donnie for my first service appointment and everything went as expected. Great job More

by Papabear
Recommend Dealer
Yes
Employees Worked With
Donnie Kaegebein
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Nov 29, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2022

Great white glove service getting our BMW! Giovanna and Brian met all our needs! The customer service was top notch and the dealership is amazing! More

by Brad M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanna, Montavlo
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Nov 28, 2022 -

Bill Jacobs BMW responded

Hi Brad, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2022

Great experience all around. You have a great showroom and facility, the best inventory in difficult times, great personnel, and great service! More

by jamduggan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khalil Guisse, Mark Kanter, Nick Pandora, Mike Alder
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Nov 28, 2022 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 26, 2022

Jacob Murrar always does an excellent job when servicing our BMW’S. 5 stars, very professional and kind. Much appreciated. Thank you More

by Bilalk1992
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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Nov 28, 2022 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you're ever in need of more help, please let us know!

November 26, 2022

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my needs. More

by Mohk87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

November 25, 2022

Had the pleasure of working with Steven Erazo while getting my car serviced and he kept me informed everything that was being done More

by sheadhna
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Sheadhna, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2022

Steven Erazo was my advisor and he was very polite and informative. Will be coming back to work with him More

by paul
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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November 25, 2022

Steven Erazo was great. Had my car done at Bill Jacobs BMW and it was great experience. More

by rosa
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Rosa, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2022

Went to Bill Jacobs BMW to get my car serviced and worked with Steven Erazo - he was a great help! More

by jia
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Nov 28, 2022 -

Bill Jacobs BMW responded

Hello Jia, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We are always more than happy to assist you if anything else comes up. Take care!

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