Bill Jacobs BMW

The customer service from Khalil and the entire team at Bill Jacobs was amazing! They guided me through the process of ordering a new BMW I4 EV from the design, to the production/transit from Germany, to t Bill Jacobs was amazing! They guided me through the process of ordering a new BMW I4 EV from the design, to the production/transit from Germany, to the in dealership buying experience. 5 stars all around! More

Giovonna helped me with purchasing my first BMW and was incredible. She was professional, prompt and lovely to work with. She made the process of purchasing a new vehicle seamless and stress free. incredible. She was professional, prompt and lovely to work with. She made the process of purchasing a new vehicle seamless and stress free. More

Thank you Mike A. for taking good care of my car. Your knowledge and expertise is always appreciated. for taking good care of my car. Your knowledge and expertise is always appreciated. More

Mike A gave excellent service, I will for sure be coming back next time I need something for my car. back next time I need something for my car. More

Thank you bill Jacob’s for servicing my car. Nick huerter did a fantastic job. Nick huerter did a fantastic job. More

My family was on a road trip home and when our check engine light came on. Nick Huerter stepped and got my car back to us in no time. Great service. engine light came on. Nick Huerter stepped and got my car back to us in no time. Great service. More

Mike Alwin as always has taken great care of my car, from start to finish Mike kept me informed and had my car completed when promised. start to finish Mike kept me informed and had my car completed when promised. More

This isn't my first time purchasing a car from a car dealership. I have purchased several cars/trucks/SUVs over the years and dread going back into a dealership when I need a vehicle. In 2020 I flew to dealership. I have purchased several cars/trucks/SUVs over the years and dread going back into a dealership when I need a vehicle. In 2020 I flew to Chicago to purchase my favorite BMW of all time a 6-speed manual BMW M2 Competition. I have to say this was the first time I actually liked and made friends with a car salesman. Bill Earnest is a genuine guy and went out of his way to make sure everything was right with the sale. When I arrived, on a cold rain-soaked day, he even had the car inside, so I finally got to look all over the car that I purchased sight un-seen over the internet. He also had everything ready to go so that my son and I could head back to Florida ASAP to miss a Blizard that was fast approaching. If you need a BMW don't hesitate to call Bill Earnest at Bill Jacob BMW, he will take good care of you! More

This is the second car I have purchased from Bill Jacobs BMW and both times went smoothly . I now live out of state and after having a poor experience at my local dealership, I decided to come back to this BMW and both times went smoothly . I now live out of state and after having a poor experience at my local dealership, I decided to come back to this dealer for my second car purchase. Russ was fantastic, walked me through my custom order (that was my first custom build) and kept me updated every step of the way. Will definitely be back again for the next one! More

Donnie was awesome. Explained everything was due for and got me out in a timely manner Explained everything was due for and got me out in a timely manner More