Bill Jacobs BMW

My wife and I leased a 2023 X4 M40i from Bill Jacobs, and we couldn't be happier with the service, team members, and most importantly, the car. This was our first car buying/leasing experience, and the te we couldn't be happier with the service, team members, and most importantly, the car. This was our first car buying/leasing experience, and the team (Khalil & friends) made it incredibly easy and painless. Thanks for everything! More

The dealership is lovely. They have lots of inventory and the staff is so friendly and helpful. I worked with Russ Millard and he went above and beyond, and I’m so appreciativ They have lots of inventory and the staff is so friendly and helpful. I worked with Russ Millard and he went above and beyond, and I’m so appreciative of his patience with me while we found the right car for me. He reached out when he found something he thought I’d like and it’s the car I ended up getting. Very grateful for his assistance during the process. I highly recommend Bill Jacobs BMW, Russ and the team there in Naperville. More

We worked with Khalil Guissé and he was beyond extraordinary! He was very helpful, knowledgeable, patient, and went far and beyond to help address our requests. Having an experienced and a wonderf extraordinary! He was very helpful, knowledgeable, patient, and went far and beyond to help address our requests. Having an experienced and a wonderful Salesperson like Mr. Guissé created an unforgettable experience for us! Thank you BMW for hiring the best! More

I had an amazing experience with Bill Jacobs BMW. I highly recommend it! Excellent service and Joshua was great! I highly recommend it! Excellent service and Joshua was great! More

We were greeted by the receptionist. He offered to get our salesman. Our salesman took out time to say “hi” and explain he was with a customer (we did not have an appointment this visit) He offered to get our salesman. Our salesman took out time to say “hi” and explain he was with a customer (we did not have an appointment this visit) he offered to get another salesperson. We said we would wait for him. He came out if his office a couple times to update us that he would help us soon. Russ Millard was so easy to work with. Always keeping us as a priority. More

We bought our first BMW at Bill Jacobs last Tuesday, after a smooth process of identifying the best car for us, negotiating it, and preparing in such a short period of time. Josh Schneider was instrumen after a smooth process of identifying the best car for us, negotiating it, and preparing in such a short period of time. Josh Schneider was instrumental in our car selection and in getting the best deal for us. I truly enjoyed how welcoming and responsive Josh, and his colleagues were at Bill Jacobs. We are very happy with our new 228 xdrive i ! More

Worked with Joshua Schneider to order a new car ('23 M3). Overall great experience! Very patient, professional and transparent throughout the entire process. Highly recommended! Overall great experience! Very patient, professional and transparent throughout the entire process. Highly recommended! More

Came in with no appointment for a flat tire. Luckily they had the tire in stock and Donnie.K got me in and out in a timely manner Luckily they had the tire in stock and Donnie.K got me in and out in a timely manner More

Had the pleasure of working with Donnie yesterday. He reached out to me before my appointment yesterday to let me know that they were short on loaner cars but was still able to get me a loaner. Thank He reached out to me before my appointment yesterday to let me know that they were short on loaner cars but was still able to get me a loaner. Thank you Mike for diagnosing the vehicle before I even left the dealer. Highly recommend Donnie and this dealer!!! More

Went in to get my car serviced and Steve Erazo helped me and was great. Very polite and informative. and was great. Very polite and informative. More