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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,877 reviews

December 27, 2022

Steven Erazo is the best in Service. I keep bringing my car for service and only work with him. More

by User21792
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

Steven Erazo was a pleasure to work with. I recommend this dealership and service advisor. More

by renee
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Renee, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 27, 2022

Very clean dealership and had the help from the service advisor Steven Erazo. Kept me updated throughout the time my car was getting serviced. More

by jyoti
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Jyoti, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

Steven was my advisor while I was getting my car serviced. Would recommend coming to Bill Jacobs BMW More

by adrian
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Adrian, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 26, 2022

I would recommend Bill Jacob’s service department to anyone. Donnie in service was top notch. More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 01, 2023 -

Bill Jacobs BMW responded

Hi Rebecca, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

December 26, 2022

nick huerter did a great job. i really recommend this place to all my friends More

by cheyenne.r.slager
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nick huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Cheyenne, thank you so much for your positive comments about Bill Jacobs BMW! Thanks again for the recommendation, and have an amazing day!

December 26, 2022

Nick Huerter is awesome. I was super happy when I brought my car in for service More

by Brianna.r.clark03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Brianna, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2022

nick huerter is a stand up guy. bring your car to bill jacobs for service! More

by hannahlehnhardt10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
nick huerter
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December 25, 2022

Maggie is a great asset to this dealership, she’s much appreciated and she is officially 32Gang Approved #32Gang!!!! More

by mrike6551
Recommend Dealer
Yes
Employees Worked With
Maggie
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 25, 2022

Mike A gave me excellent service. I will keep coming back for this stellar service. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Morgan, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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