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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,877 reviews

December 31, 2022

Came in for routine service. My service advisor Donnie exceeded all expectations. Highly recommend Bill Jacobs BMW. More

by Ms.Olson
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Olson, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 31, 2022

Thank you to Mike Alwin for the outstanding service always provided, I know Mike can be counted on for the best advice on service. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

I absolutely loved working with Donnie in service. Extremely professional and patient. He took the time to answer all my questions. More

by Peter
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Peter, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

Mo was outstanding in his service accommodations Truly exceptional service. Keep up the great work! More

by asz3now
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo Ali
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Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

Mike Alwin is the best, each service visit is always amazing, Mike keeps me up to date on anything my car needs . More

by lnewberry23
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2022

Thank you Mo for everything you did for us. You are very helpful and we are grateful for the outstanding customer service that you. We will recommend all our friends and family to you going for More

by tahseenosman1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Ali
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 29, 2022

Thank you to Mike Alwin for getting me in last minute before the holidays, had a flat tire and Mike was able to get me in and back on the road quickly. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Josh Schneider was great to work with, he accommodated all my wife’s requests and showed her the different models when she wanted to know more. Pleasant and wasn’t pushy at all. More

by cmhoff39
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Schneider
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, thank you so much for your positive comments about Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2022

Josh and the whole team were great to work with. Answered our questions and were very patient. We are happy with our purchase! More

by Mhoff
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Schneider
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 27, 2022

I always bring my vehicle for Service and work with Steven Erazo. He is the best at handling my needs! More

by User21792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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