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Bill Jacobs BMW
Naperville, IL
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,877 reviews
January 09, 2023
We found the car of my dreams online at this dealership. This was my first time ever purchasing a BMW. We worked with Russ Millard who was very knowledgeable and helpful with our purchase. It was a smooth a This was my first time ever purchasing a BMW. We worked with Russ Millard who was very knowledgeable and helpful with our purchase. It was a smooth and fast process. 10/10 More
by JanieM
Employees Worked With
Russ Millard
January 07, 2023
Jacob Murrar is awesome. I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. See in April with m I always hope to have you as my advisor. Best service and so professional when updating me on how my repairs are doing on my car. See in April with my new Z4. More
by Naimajloony
Employees Worked With
Jacob Murrar
January 07, 2023
My advisor Jacob Murrar got me in and out for my maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Love my new winter tires. maintenance. Much appreciated like always. I love his honesty and he has a customer for life now. Love my new winter tires. More
by Faqrabawi44
Employees Worked With
Jacob Murrar
January 07, 2023
Bill jacobs is my go to for quality purchases, dependable service and professional staff. Just bought a new car and everything was smooth. From test drive to delivery Bill and Mike made sure all questions we service and professional staff. Just bought a new car and everything was smooth. From test drive to delivery Bill and Mike made sure all questions were answered and treated us like family ! More
by scottrob4
Employees Worked With
Bill Earnst, Mike Adler
January 07, 2023
My wife and I recently purchased our second vehicle at Bill Jacobs BMW. The negotiation was very professional and calm. Our client advisor on both vehicles, Joshua Schneider, was extremely knowledgeable r Bill Jacobs BMW. The negotiation was very professional and calm. Our client advisor on both vehicles, Joshua Schneider, was extremely knowledgeable regarding the vehicle and diligent in securing a deal that was fair to both us and Bill Jacobs. I highly recommend both Joshua Schneider and Bill Jacobs BMW. More
by tgfeeney
Employees Worked With
Joshua Schneider
January 06, 2023
Every time I visit Bill Jacobs BMW service department I deal with Moe in the service department. Reason being he always makes my visit a breeze. He is easy to deal with and very transparent and thanks to h deal with Moe in the service department. Reason being he always makes my visit a breeze. He is easy to deal with and very transparent and thanks to him. My car is now at 186,000 miles and going strong. Thanks Moe and keep up the good work. Great customer service. More
by djeffecto
Employees Worked With
Mo Ali
