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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,877 reviews

January 30, 2023

Thanks to Steven Erazo for the exceptional service. Very polite and informative. Recommend Bill Jacobs BMW. More

by melissa
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Melissa! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Donnie was very good and helped make my service easy. I will be scheduling my service with him from here on out!! More

by Brad.S
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Brad.s, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

January 30, 2023

I will always come back here as I receive excellent service every time from Mike A. More

by Morgan Taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
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Feb 28, 2023 -

Bill Jacobs BMW responded

Hi Morgan Taylor, thank you so much for your positive comments about Bill Jacobs BMW! We can't wait to see you again, have a great day.

January 30, 2023

Excellent service every time I go there. Always feel very confident with their knowledge of my car More

by Rita V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Alwin
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Rita, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

January 30, 2023

I had excellent service. Donnie was very nice and informative. He let me know they were working on my car. and came back out to let me know they were almost done. when leavin More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Steve, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!

January 30, 2023

Mike Alwin is the best along with all the service staff, from the moment I arrive until I pick up my car , I am informed on everything that is going on with my car, thank you Mike and the entire staff. More

by Bingogeri777
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Hi Bingogeri777! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

January 30, 2023

Thank you Mike A for the quick and accurate service appointment. Alway an efficient job done. More

by malarskiandrew
Recommend Dealer
Yes
Employees Worked With
Mike A
Report | Print
Mar 02, 2023 -

Bill Jacobs BMW responded

Malarskiandrew, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 30, 2023

I had a great experience in the service department. Donnie was friendly and professional he answered all my questions. I will be returning. More

by Jon
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Feb 28, 2023 -

Bill Jacobs BMW responded

Jon, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

January 29, 2023

Excellent dealership, and while it can get expensive, the services offered is beyond reproach. Donnie was courteous and exceeded my expectations. Please keep up the good work and the level of service. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 01, 2023 -

Bill Jacobs BMW responded

Steve, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 29, 2023

I am very happy with my experience and service. Donnie was very helpful and explained everything to me that was going on with my vehicle. More

by Linda
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Mar 01, 2023 -

Bill Jacobs BMW responded

Linda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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