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Bill Jacobs BMW
Naperville, IL
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,877 reviews
January 31, 2023
Bought my first BMW from Bill Jacobs Naperville and I have to admit it was a great experience. All my questions were answered promptly and Giovonna Montalvo was always available to help in everything I n have to admit it was a great experience. All my questions were answered promptly and Giovonna Montalvo was always available to help in everything I needed. She is very easy to work with and she was always in touch with me during the whole ordering process and the wait time giving me updates. I will definitely doing business with them again. More
by MDuran
Employees Worked With
Giovonna Montalvo
January 30, 2023
I had a wonderful experience purchasing my BMW 330e from Bill Jacobs. The process was stress free and pleasant. I was in and out in less than 3 hours. Harry Gianos was very thorough and knowledgeable. I hig Bill Jacobs. The process was stress free and pleasant. I was in and out in less than 3 hours. Harry Gianos was very thorough and knowledgeable. I highly recommend this dealership. Thanks again for the great help! More
by Sumit Saini
Employees Worked With
Harry Gianos
January 30, 2023
Thank you to Mike Alwin and the staff at Bill Jacobs BMW for the commitment to excellence, they go above and beyond when servicing my car, Mike has been my advisor for years and there is no one better. for the commitment to excellence, they go above and beyond when servicing my car, Mike has been my advisor for years and there is no one better. More
by Mike C
Employees Worked With
Mike Alwin
January 30, 2023
Great experience at Bill Jacobs this past week. Purchased a BMW-X5 with executive package, and my wife and I love it! Mike, sales manager, Harry, client advisor and Christian made the whole car b Purchased a BMW-X5 with executive package, and my wife and I love it! Mike, sales manager, Harry, client advisor and Christian made the whole car buying process easy and fun. No pushy salesman at this location. Christian is the IT technical wizard and is a very nice young man who is way to smart. This was our first experience with Bill Jacobs and highly recommend it! Ray and Karen Cornell More
by raycornell
Employees Worked With
Mike, Harry and Christian
