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Bill Jacobs BMW
Naperville, IL
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,877 reviews
February 22, 2023
The dealership is clean and professional. Very attentive. Giovonna was wonderful. I highly recommend seeing her if you are shopping bill Jacobs of Naperville. A+ Very attentive. Giovonna was wonderful. I highly recommend seeing her if you are shopping bill Jacobs of Naperville. A+ More
by mlcope85
Employees Worked With
Giovonna
February 20, 2023
David Reynoso, Preston O'Sadnick and the entire Bill Jacobs BMW team was extremely helpful and knowledgeable. David followed up with me during the week on several occasions to ensure we found a vehicle Jacobs BMW team was extremely helpful and knowledgeable. David followed up with me during the week on several occasions to ensure we found a vehicle to my liking. The entire process was very smooth. Couldn't be happier with my new X5. Highly recommend this team if you're in the market for a BMW. More
by estenholm
Employees Worked With
David Reynoso, Preston O'Sadnick, Mo in finance
February 18, 2023
A first-class dealership that knows what superior customer service really is. Everyone involved in my deal, especially Rob Trax and Josh Schneider, went out of their way to help me order just the per customer service really is. Everyone involved in my deal, especially Rob Trax and Josh Schneider, went out of their way to help me order just the perfect vehicle for me and to put me in it at a fair price. This I my third purchase from them and It won’t be my last. More
by JFS777
Employees Worked With
Rob Trax, Josh Schneider, Nic Cortellini
February 13, 2023
Great service from the sales team (especially Bill Earnest) I special ordered the car and was kept updated every step of the way. Even had a slight hiccup after deliver which was dealt with promptly a Earnest) I special ordered the car and was kept updated every step of the way. Even had a slight hiccup after deliver which was dealt with promptly and honestly. More
by CysVet
Employees Worked With
Bill
