Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
3,078 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership
View Awards

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,078 reviews

November 18, 2024

Donnie was so helpful throughout the whole process. He ordered my part for my seat. I came in the following week. Got that installed and also my brake fluid. More

by Tony
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 17, 2024

Came into the service department after a blow out. Donnie in service provided me with a new tire and got me back on the road. More

by Matt
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
November 17, 2024

We had a wonderful experience at Bill Jacobs BMW, Naperville. Our Client Advisor, Jessica Presniakovas, was knowledgeable, personable, and a pleasure to work with. There was no hassle or pressure. Th More

by lebeck2892
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 17, 2024

Donnie was great to work with. He explained the service and went over what to expect next year. More

by Chee
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 17, 2024

Donnie was my service advisor. He was great at communication and throughout the service process and my car was done on time. I'm very happy with my visit. More

by Melanie
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hello Melanie, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 16, 2024

Jessica and Shaun were very knowledgeable and kind during the purchasing process. They answered all our questions and the delivery of our car was flawless More

by Laurawitt68
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

Donnie was very helpful and made the service process easy. Got my car fixed in time and service was excellent. More

by Yen
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

November 16, 2024

My service advisor Donnie was great to work with. He's always available to answer my questions and is straightforward. More

by amanda
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hi Amanda, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! We are always more than happy to assist you if anything else comes up. Take care!

November 15, 2024

My service advisor Donnie is great. He was efficient and provided a timely and accurate service. More

by Max
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hello Max, we're happy you found our staff to be so supportive during your experience here at BMW Service Center. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 15, 2024

My service first with Donnie was very good. Car was serviced and finished on time. More

by Jin
Recommend Dealer
Yes
Employees Worked With
Donnie
Report | Print
Nov 18, 2024 -

Bill Jacobs BMW responded

Hello Jin, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

1
...
10
11
12
...
308