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Bill Jacobs BMW

Naperville, IL

Overview
Employees
Reviews
Vehicles
5.0
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,877 reviews

February 28, 2023

Had a smooth transaction at this dealership with David Reynoso. He was very attentive, not pressuring me into anything I did not want or need during the transaction and he was very professional. Highly re More

by Sandman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Reynoso
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2023

Nick Huerter did a great job with getting my car serviced. Thank you so much, Nick! More

by nickgershon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Huerter
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience!

February 28, 2023

Donnie was great. He was attentive and knowledgeable. Great follow up. The overall experience was wonderful. More

by Erin
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Erin, thank you for taking the time to let us know how we did. We hope you have a great day!

February 28, 2023

Very charismatic and beyond helpful throughout the entire service visit. Donnie made me feel comfortable and reassuring. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Steve! We're so happy we were able to help you out! We hope to see you soon!

February 28, 2023

Steven Erazo was a great service advisor he made my experience very seamless. Great dealership. More

by mary
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 28, 2023

Thank you to Steven Erazo for making my car getting serviced so great ! I know I can count on him to help me out. More

by rodney
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Rodney, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 28, 2023

Very clean and everyone is so nice and polite. I had the pleasure of working with Steven Erazo and he was amazing More

by lauren
Recommend Dealer
Yes
Employees Worked With
Steven Erazo
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Lauren, thank you for taking the time to let us know how we did. We hope you have a great day!

February 28, 2023

I had a pleasant experience from start to finish. Donnie made my service experience exceptional. More

by Charles.B
Recommend Dealer
Yes
Employees Worked With
Donnie
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi Charles, thank you for taking the time to let us know how we did. We hope you have a great day!

February 28, 2023

I recently took delivery of a 2023 M340i here. Overall, it was a great dealership experience. The people at Bill Jacobs are honest and make the car buying experience easy. Special thanks to Gio More

by scottgurke12
Recommend Dealer
Yes
Employees Worked With
Giovonna Montalvo, Rob Trax
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February 28, 2023

Just wanted to say what an outstanding job done by my advisor Jacob Murrar. Great service. More

by Krystalsta
Recommend Dealer
Yes
Employees Worked With
Jacob Murrar
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Mar 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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