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Bill Jacobs BMW
Naperville, IL
2,877 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,877 reviews
March 10, 2023
Moe Ali has been an excellent service professional. He is very considerate and accommodating. I highly trust this dealership because of how transparent and helpful Moe is. He is very considerate and accommodating. I highly trust this dealership because of how transparent and helpful Moe is. More
by siddiqi_i
Employees Worked With
Moe Ali
March 09, 2023
We purchased our first car in the US from Bill Jacobs BMW! Harry Gianos was terrific to work with. He was very attentive to our needs, and helped a lot with navigating the ambiguity of leasing a car with BMW! Harry Gianos was terrific to work with. He was very attentive to our needs, and helped a lot with navigating the ambiguity of leasing a car without a set credit history in the US. We sincerely recommend everyone, but especially the families from overseas to work with him, specifically! More
by cma1
Employees Worked With
Harry Gianos
March 07, 2023
Flawless execution made it easy for me to make an out-of-state purchase. Gig Demirovski was a pleasure to work with, prompt and a real professional. Definitely recommend! out-of-state purchase. Gig Demirovski was a pleasure to work with, prompt and a real professional. Definitely recommend! More
by RRDalesio
Employees Worked With
Gigi Demirovski
March 07, 2023
I had a great experience dealing with Donnie and Mike. Donnie went out of his way to make sure my experience was good and I got everything I needed. Donnie went out of his way to make sure my experience was good and I got everything I needed. More
by Craig
Employees Worked With
Donnie
March 07, 2023
I had outstanding service provided by Donnie. He was attentive and knowledgeable. He will be my go to guy when it's time to get my vehicle serviced. He was attentive and knowledgeable. He will be my go to guy when it's time to get my vehicle serviced. More
by Lisa
Employees Worked With
Donnie
March 06, 2023
As an out of state buyer, I was nervous about traveling so far and being disappointed. After talking with Khalil and him taking the time to send pictures and converse about the car, I made the trip to the so far and being disappointed. After talking with Khalil and him taking the time to send pictures and converse about the car, I made the trip to the dealership and had a wonderful experience. Car was detailed, gas tank was full, and it was parked inside waiting for me to see it. Of the 9 cars that I've bought, it was by far the best car buying experience I've had. More
by Dutch9
Employees Worked With
Khalil
March 06, 2023
Just picked up my 2023 M850 convertible. What an awesome experience from ordering the car back in August to delivery last weekend. Russ Millard kept in constant communication along the proce What an awesome experience from ordering the car back in August to delivery last weekend. Russ Millard kept in constant communication along the process, and really made the process seamless. They are an amazing dealership! More
by Rob O
Employees Worked With
Russ Millard, Mike Adler, Nic Contini
March 02, 2023
Gigi Demirovski is a great representative so professional and you can feel her confidence while answering all of your questions.if you wanna get quick and friendly service, just go Bill Jacobs BMW in Naperv and you can feel her confidence while answering all of your questions.if you wanna get quick and friendly service, just go Bill Jacobs BMW in Naperville! More
by akin
Employees Worked With
Gigi Demirovski
March 01, 2023
Excellent customer service and friendly staff! ! The dealership is extra clean and the sales/finance staff are always a pleasure to work with throughout the entire process. ! The dealership is extra clean and the sales/finance staff are always a pleasure to work with throughout the entire process. More
by Chris R
Employees Worked With
Joshua Schneider
February 28, 2023
Favorite dealership. The people are honest, knowledgeable and patient. Russ my client service advisor is the best. Highly recommend. The people are honest, knowledgeable and patient. Russ my client service advisor is the best. Highly recommend. More
by Jacquetta Ullah
Employees Worked With
Russ,Millard,Kelly Donknu, Amir Hashemi,Mo Ali, Nic Cortellini and Christian Johnson
