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Bill Jacobs BMW

Naperville, IL

5.0
2,880 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 2,880 reviews

April 07, 2023

Everything about this dealership is top-end. ...the showroom, waiting areas, service. Bill Earnest is a veteran salesman and great at follow up and follow through. Nic Cortellini is their Lead G More

by keith.puritz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest, Nic Cortellini
Apr 09, 2023 -

Bill Jacobs BMW responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 06, 2023

Really enjoyed the process. Efficient and low pressure. All individuals I interacted with were terrific More

by Tjwatson11661
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Reynoso, Daniel Dolce, Jonathan Mathew
Apr 08, 2023 -

Bill Jacobs BMW responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

April 03, 2023

This is my second BMW purchase from Bill Jacobs and the process was excellent from deciding the car/options, placing the order, receiving notifications on order progress and finally receiving the vehicle. More

by ghn10669
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gianos
Apr 05, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

April 02, 2023

Purchased a new BMW M340 X Drive from Bill E @ Bill Jacobs, the process was great from spacing the car, ordering, and receiving. all in all a great experience from an out of state purchase. Would do More

by cholstein1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Earnest
Apr 04, 2023 -

Bill Jacobs BMW responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 02, 2023

I purchased my first BMW from Bill Jacobs BMW and came out not only with a fantastic car, but with one of the best car buying experiences I've ever had. This is the 5th car I've bought in my adult lif More

by ctrova
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Gianos, Christian Johnson
Apr 05, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2023

The shopping experience was amazing at Bill Jacobs BMW to say the least.My sales representative Shaun Patterson and finance director Amir Hashemi were extremely professional and knowledgeable.Shaun P and Ami More

by John P
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson and Amir Hashemi
Apr 05, 2023 -

Bill Jacobs BMW responded

Hi John, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. Thanks for the recommendation, and have an amazing day!

April 01, 2023

David was an amazing salesperson. Easy purchase and great customer service experience. Would highly recommend David and bill jacobs More

by ngould
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! Please don't hesitate to reach out if there's anything additional we can do for you.

April 01, 2023

Excellent experience in dealing with a great team of Bill Earnest, Mike Alder, Christian and Mo! Great customer experience I had while buying a new car from Bill Jacob dealership. More

by Karanvohra1983
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Alder, Bill Earnest, Christian, Mohammed
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Jacobs BMW! If you have any further questions, please don't hesitate to reach out!

March 31, 2023

John stout in service and the whole service team take great care of me and my family and give us complete confidence that our car will always be taken care of properly More

by jnl21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Stout
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bill Jacobs BMW. We hope to be of service to you again in the future. Best wishes, Bill Jacobs BMW

March 31, 2023

I received excellent service from Bill Jacobs BMW. It was my first time purchasing a vehicle in a different state AND online. Their website is one of the most easy flowing car dealership sites that I’ More

by Brownie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Reynoso, Daniel Dolce
Apr 03, 2023 -

Bill Jacobs BMW responded

Hi Brownie, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

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