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Bill Jacobs BMW
Naperville, IL
3,075 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,075 reviews
November 19, 2024
My first visit since purchasing my 3-series was fantastic. The service area was amazing and Alex Flinn was helpful. I’m so happy I chose to buy a BMW from Bill Jacobs. fantastic. The service area was amazing and Alex Flinn was helpful. I’m so happy I chose to buy a BMW from Bill Jacobs. More
by Theodore
Employees Worked With
Alex Flinn
November 19, 2024
Very pleased with this dealership and people who work there. Stefan has showed extremely deep knowledge about the cars, their options, was able to answer all the questions and really helped to make a dec there. Stefan has showed extremely deep knowledge about the cars, their options, was able to answer all the questions and really helped to make a decision on the new vehicle. The order process, dealing with paperwork were smooth. It was nice to be updated and supported throughout the whole ordering process up till the vehicle delivery day. This is not my first vehicle purchased in this dealership and I will definitely be coming back in the future! More
by vaidasline
November 18, 2024
Josh was excellent. The front desk was amazing. Good follow up, and they spent time teaching me how to use the car with a promised two week follow up. I recommend. The front desk was amazing. Good follow up, and they spent time teaching me how to use the car with a promised two week follow up. I recommend. More
by almost3am
November 18, 2024
Donnie was so helpful throughout the whole process. He ordered my part for my seat. I came in the following week. Got that installed and also my brake fluid. He ordered my part for my seat. I came in the following week. Got that installed and also my brake fluid. More
by Tony
Employees Worked With
Donnie
November 17, 2024
We had a wonderful experience at Bill Jacobs BMW, Naperville. Our Client Advisor, Jessica Presniakovas, was knowledgeable, personable, and a pleasure to work with. There was no hassle or pressure. Th Naperville. Our Client Advisor, Jessica Presniakovas, was knowledgeable, personable, and a pleasure to work with. There was no hassle or pressure. Thank you! More
by lebeck2892
Employees Worked With
