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Bill Jacobs BMW

Naperville, IL

5.0
3,266 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,266 reviews

April 10, 2025

Top notch service department. Alex Flinn and the rest of the staff were so nice. I’ll be purchasing another vehicle from this dealership. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 09, 2025

What a fantastic car buying experience from Bill Jacobs BMW. After having a couple of other BMW dealers not seem very interested when I tried to buy a BMW I came across these guys and Russ Millard was on More

by sanny1873
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

We recently purchased a car from Bill Jacobs with Maggie B. Maggie's level of professionalism, knowledge, and dedication were impressive. From the moment we walked into the dealership we felt like valued cu More

by leslie_crissy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Had a great experience at Bill Jacobs - I had been having my 2012 Mini Cooper serviced there for several years, so when it was time for a new car I hoped to purchase with them. Preston O'Sadnick was my rep a More

by ecm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston O'Sadnick
April 09, 2025

The best experience since purchasing my BMW. Alex Flinn was amazing. Dealership is huge and easy to get to. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 08, 2025

Had a great experience. Husain and Rob were easy to work with and were accommodating. Will be back in the future, thanks! More

by naglak
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Trax
5.0
This rating includes all reviews, with more weight given to recent reviews.
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

Very easy to set up and schedule a service appt with Alex Flinn. Always get a loaner car and any discounts are much appreciated. More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 07, 2025

Alex is a great service advisor. He has tons of knowledge and is very honest. I would recommend him to anyone that owns a BMW. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 07, 2025

Maggie Bernard was incredibly helpful in helping us find the car we were looking for. She answered all our questions and was patient with us despite the fact that we arrived later in the day and didn't fini More

by r_castellano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Maggie Bernard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Large supply of cars to choose from. Easy to work with. Worth checking them out! More

by MJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Graffagna
4.0
This rating includes all reviews, with more weight given to recent reviews.
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