Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bill Jacobs BMW
Naperville, IL
3,284 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,284 reviews
April 30, 2025
Alex is a big help when trying to find the right parts for my car. He gives me the best ideas for when I am taking my car to the track. I always trust his expert advise. for my car. He gives me the best ideas for when I am taking my car to the track. I always trust his expert advise. More
by Stephen
Employees Worked With
Alex Flinn
April 30, 2025
This is a great dealership to have your car serviced at. Alex Flinn is wonderful and makes you feel comfortable as a customer. I won’t ever buy a non luxury car again. Great work. Alex Flinn is wonderful and makes you feel comfortable as a customer. I won’t ever buy a non luxury car again. Great work. More
by George
Employees Worked With
Alex Flinn
April 30, 2025
The service interaction with Alex was excellent. He was very informative and provided a lot of great detail on what repair work was being performed. He was very informative and provided a lot of great detail on what repair work was being performed. More
by Divyesh
Employees Worked With
Alex Flinn
April 29, 2025
Alex Flinn was fantastic and took care of my warranty repairs. The technicians found a few things that needed attention. Alex let me know everything would be completed the next day. It’s so nice to have repairs. The technicians found a few things that needed attention. Alex let me know everything would be completed the next day. It’s so nice to have a trusting dealer. More
by Amber
Employees Worked With
yeroy68533@cyluna.com
April 29, 2025
I really liked the free car wash during service. The maintenance cost is reasonable. Alex Flinn also searched for any coupons that he could apply. This was a really nice dealership. The maintenance cost is reasonable. Alex Flinn also searched for any coupons that he could apply. This was a really nice dealership. More
by Katie
Employees Worked With
Alex Flinn
April 28, 2025
Alex Flinn has always been my service guy. He is honest, detailed and really creates that perfect service experience. I’ve told many friends and family to purchase and service their car here. He is honest, detailed and really creates that perfect service experience. I’ve told many friends and family to purchase and service their car here. More
by Jennifer
Employees Worked With
Alex Flinn
April 24, 2025
Alex Flinn was a big help in repairing my vehicle after I hit a pothole. He was able to communicate and get payment from the insurance company. The repairs were done in no time. hit a pothole. He was able to communicate and get payment from the insurance company. The repairs were done in no time. More
by Mohit
Employees Worked With
Alex Flinn
April 24, 2025
Jessica Presniakovas Was amazing through the whole process. We were out of state buyers who needed everything to be ready so we can fly in, sign paperwork and get the car. She was accommodating, the p process. We were out of state buyers who needed everything to be ready so we can fly in, sign paperwork and get the car. She was accommodating, the purchase process was quick and easy. We left with a great car with no hassle. More
by Mila
Employees Worked With
