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Bill Jacobs BMW

Naperville, IL

5.0
3,221 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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2495 Aurora Ave

Naperville, IL

60540

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Showing 3,221 reviews

March 13, 2025

Josh Schneider let us test drove a CPO 2023 M340i. We like the car and were ready to buy it until he mentioned that a new 2025 330i Xdrive with all the options we wanted is being built. He was very pa More

by Ben Miranda
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Josh Schneider
March 13, 2025

I had an amazing experience purchasing my new BMW X5 50e from Bill Jacobs, and I can’t thank Giovanna, Shaun, and the entire team enough for their exceptional service. As an out-of-state customer, I was ini More

by Sharma_Harsh
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Mike Alder
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIOVONNA MONTALVO
5.0
This rating includes all reviews, with more weight given to recent reviews.
GIGI DEMIROVSKI
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2025

My wife and I have worked with Alex for a long time. He has a lot of knowledge and focuses on what is important for you. We truly appreciate everything he does for us. More

by Al
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 12, 2025

I always visit Alex Flinn in Service. He answers any questions I have, and has informative ideas on what to upgrade on my vehicle. Love these cars and the service at Bill Jacobs BMW. More

by Kevin
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 11, 2025

Harry and Shaun made the entire car-buying process smooth and stress-free. They answered all my questions, took the time to understand what I was looking for and made sure I got the best deal possible. Could More

by Ncp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Giaos
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2025

We love our service writer Alex Flinn. He has been helping us with our BMW’s for many years. We truly enjoy our service. More

by Sayef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 11, 2025

Friendly, prompt, lovely waiting room, thoroughly explain all service options. Easy to schedule my sercice needs. More

by Lvandermolen
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Jeff service advisor
March 10, 2025

I love working with Alex when I have to bring my X3 in for service. He knows my service history and explains everything very well. More

by Wanda
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex Flinn
March 08, 2025

We love the x5 we purchased from Russ Millard. He was very knowledgeable about the cars to help guide our purchase of our first BMW and thoroughly described the packages available and the options More

by ldillow57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Russ Millard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2025

Our X5 purchase experience with Preston at BillJacobs was amazing. Very seamless and assuring that we made the right choice. More

by Gokul
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston O
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