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Bill Jacobs BMW
Naperville, IL
3,410 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust.
For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,410 reviews
October 24, 2025
Alex is my favorite to work with. He is so nice and makes it a comfortable service experience. I would recommend to anyone who owns a BMW to schedule with Alex He is so nice and makes it a comfortable service experience. I would recommend to anyone who owns a BMW to schedule with Alex More
by Tammy
Employees Worked With
Alex Flinn
October 22, 2025
I was pleasantly surprised by the level of service Alex Flinn provides. The whole process of dropping off and picking up my vehicle was flawless. This is a very professional dealership and recommended by m Flinn provides. The whole process of dropping off and picking up my vehicle was flawless. This is a very professional dealership and recommended by most. More
by Scott
Employees Worked With
Alex Flinn
October 21, 2025
Alex Flinn creates the best service experience. He always allows for me to borrow a car for the day while my car is being repaired. Five star service He always allows for me to borrow a car for the day while my car is being repaired. Five star service More
by Gary
Employees Worked With
Alex Flinn
October 21, 2025
We have 2 BMWs in our household. Our service routine is once a year. Alex is our writer that takes care of our vehicles. I highly recommend him. Our service routine is once a year. Alex is our writer that takes care of our vehicles. I highly recommend him. More
by Franklin
Employees Worked With
Alex Flinn
October 20, 2025
Alex is a pleasure to work with. He is very kind and understanding to how expensive these cars are. I was happy to find such a genuine person at the dealership. He is very kind and understanding to how expensive these cars are. I was happy to find such a genuine person at the dealership. More
by Theresa
Employees Worked With
Alex Flinn
October 17, 2025
We have been buying our cars from Bill Jacobs. We buy here because the sales, service, and parts departments are professional. High praise for Alex Flinn as well for helping us out during service. We buy here because the sales, service, and parts departments are professional. High praise for Alex Flinn as well for helping us out during service. More
by Patrick
Employees Worked With
Alex Flinn
October 16, 2025
This is my favorite service center. The staff is great, and my service rep Alex Flinn has been helping me for years. BMW is a great car and the service is amazing. The staff is great, and my service rep Alex Flinn has been helping me for years. BMW is a great car and the service is amazing. More
by Adam
Employees Worked With
Alex Flinn
October 16, 2025
Alex Flinn was a big help when choosing which car I wanted to buy. Over the years of service, Alex has had a great influence on me sticking with BMW. wanted to buy. Over the years of service, Alex has had a great influence on me sticking with BMW. More
by Roman
Employees Worked With
Alex Flinn
