Bill Jacobs BMW

I called Jacob in service stating my brake light came on and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best as alway. Thank you. and I was panicking. He assured me not to worry and got me in within the hour and took care of my concern. Your the best as alway. Thank you. More

Awesome job at Bill Jacobs BMW. Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. His patience is key on explaining any issues Jacob Murrar in service always amazes me on how quick he could service my needs with a great experience. His patience is key on explaining any issues and maintenance my car needs. More

I love how Jacob Murrar always meets me by my car when i come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great no matter h come in for service with a smile. Very knowledgeable about how to take care of my BMW cars and maintenance needs. Service is always great no matter how busy they are. More

It’s a blessing having Jacob Murrar as my service guy. He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the X7, please He always does a great job and always makes my visit easy. Will always recommend my friends and family to you. Love the new design of the X7, please bring back the X5 with the 3rd row. More

Jacob Murrar is fantastic. I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and th I love how he greets me in the drive and takes care of all my needs without hesitation.Thank you so much. Always a pleasure working with Jacob and the service staff. Also a shout out to the foreman Malek explaining everything to me. More

Bought my wife a 2024 BMW X5 and couldn't ask for a better sales rep! Kwaku at BMW Naperville was awesome and answered all of our questions. Even after the sale I emailed him a few weeks later and he better sales rep! Kwaku at BMW Naperville was awesome and answered all of our questions. Even after the sale I emailed him a few weeks later and he helped us with some pairing issues for her iPhone via bluetooth. Quick response. My wife is very happy which means I'm very happy! Thanks again Kwaku! More

Amazing service. Talked me through everything and made we sure made a deal happen that was beneficial for both parties. Talked me through everything and made we sure made a deal happen that was beneficial for both parties. More

This is my second purchase of a BMW from Bill Jacobs. Service is very important to me and with my first BMW I experienced excellent maintenance and service on my car. This made it very easy for me to mak Service is very important to me and with my first BMW I experienced excellent maintenance and service on my car. This made it very easy for me to make a decision to purchase my second BMW from Bill Jacobs. Christian Johnson and the management team helped me through the selection process of the SUV model. That was a perfect fit for what I wanted. They provided a fear trade in offer and and worked with me to get to the final out the door pricing with no surprises. I drove away in my new BMW that same day. Hopefully I will be able to purchase my third BMW from Bill Jacobs. More

I have been working with Alex over the years. He understands what his customers expectations are. I always have a positive experience when being my car in for service. He understands what his customers expectations are. I always have a positive experience when being my car in for service. More

Thank Jeff for everything! Your communication skills were really appreciated, and we will definitely be back! Your communication skills were really appreciated, and we will definitely be back! More