Back

Bill Jacobs BMW

Naperville, IL

5.0
3,281 Reviews
As one of the largest BMW dealerships in the Chicago-land area, Bill Jacobs BMW is fully committed to creating a shopping experience for their customers that matches the luxury products they represent. In keeping with the Bill Jacobs tradition, they promise to provide a customer-friendly purchasing experience, as well as a responsive and reliable experience in their service department. With over 70 years in the automotive business, Bill Jacobs BMW is a name you can trust. For additional information, visit Bill Jacobs BMW at 2495 Aurora Avenue, Naperville, IL 60540.
Contact Dealership

2495 Aurora Ave

Naperville, IL

60540

Directions

By Type

Showing 3,281 reviews

April 29, 2025

Alex Flinn was fantastic and took care of my warranty repairs. The technicians found a few things that needed attention. Alex let me know everything would be completed the next day. It’s so nice to have More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
yeroy68533@cyluna.com
April 29, 2025

I really liked the free car wash during service. The maintenance cost is reasonable. Alex Flinn also searched for any coupons that he could apply. This was a really nice dealership. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 29, 2025

Been servicing for years at Bill Jacobs and Mike A has been my advisor for years , I know I can count on Mike for great service. More

by Kevin R
Recommend Dealer
Yes
Employees Worked With
Mike Alwin
April 28, 2025

Alex Flinn has always been my service guy. He is honest, detailed and really creates that perfect service experience. I’ve told many friends and family to purchase and service their car here. More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 24, 2025

Alex Flinn was a big help in repairing my vehicle after I hit a pothole. He was able to communicate and get payment from the insurance company. The repairs were done in no time. More

by Mohit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 24, 2025

Jessica Presniakovas Was amazing through the whole process. We were out of state buyers who needed everything to be ready so we can fly in, sign paperwork and get the car. She was accommodating, the p More

by Mila
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Presniakovas
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Thank you again Alex for all your hard working efforts. My family is greatly appreciative of you and your staff. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 22, 2025

I came in about 35 minutes before close and the staff at Bill Jacobs BMW couldn't have been more accommodating. Kevin and Michael in particular were fantastic to work with. I've purchased many cars over the More

by DanMurphy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Fontana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kurpalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Alex Flinn our service writer is the best. He has been taking care of our family’s cars for many years now. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
April 21, 2025

As someone who works in the auto industry, I can not recommend Bill Jacobs enough for a smooth transaction and their transparency with pricing. Husain was very friendly and made the process that much be More

by mikeb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HUSAIN SHEIKHANI
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...