Bill Jacobs BMW

Josh was great because he came in on his day off. And we very much appreciate that. And we very much appreciate that. More

Great experience at Bill Jacobs. Straight and to the point pricing, amazing client experience and amazing car (X7) Straight and to the point pricing, amazing client experience and amazing car (X7) More

Everyone at the dealership were very forthcoming and helpful. Special thanks to Kevin Kurpalo for making the whole process simple, transparent and enjoyable. helpful. Special thanks to Kevin Kurpalo for making the whole process simple, transparent and enjoyable. More

* This is my second vehicle from Bill Jacob’s and Russ Millard. Again, I had a great experience thanks to Russ. He was very knowledgeable. There was no pressure and the entire process was smooth an Russ Millard. Again, I had a great experience thanks to Russ. He was very knowledgeable. There was no pressure and the entire process was smooth and quick! I highly recommend working with Russ if you’re in the market for a new BMW. More

This was a very smooth process. I pulled in the drive and was greeted by Alex within minutes. He detailed the service that was due and had my vehicle completed within an hour. I pulled in the drive and was greeted by Alex within minutes. He detailed the service that was due and had my vehicle completed within an hour. More

My service advisor Alex was outstanding. From the minute i came in, I was treated like a valued BMW owner. I never got this service from my Mercedes dealer. From the minute i came in, I was treated like a valued BMW owner. I never got this service from my Mercedes dealer. More

My service rep Alex Flinn communicated the repairs very well to me. He also was able to answer any of the questions that I had. I like that I can trust a service advisor with knowledge and expertise. well to me. He also was able to answer any of the questions that I had. I like that I can trust a service advisor with knowledge and expertise. More

The entire service process was phenomenal. Alex Flinn was able to get me in and out of service in a timely fashion. I would recommend Bill Jacobs BMW to anyone who owns a BMW. This was great s Alex Flinn was able to get me in and out of service in a timely fashion. I would recommend Bill Jacobs BMW to anyone who owns a BMW. This was great service. More

I came fully prepared to purchase a vehicle. I provided all required documents, made a down payment, was told I was approved for financing, given a monthly payment, and signed paperwork. Based o I provided all required documents, made a down payment, was told I was approved for financing, given a monthly payment, and signed paperwork. Based on their confirmation, I even purchased insurance for the car. After over five hours of waiting, the salesperson Jessica returned with a manager and suddenly said that financing was not approved and that they could sell the car only for cash. At the same time, they claimed they already had another customer for the same vehicle. This is beyond unprofessional and feels like a complete bait-and-switch. I specifically asked in advance how many hard credit inquiries would be made and was told 1–2 at most. That was not true. They ran 5 hard inquiries, which caused my credit score to drop 106 points in a single day. This dealership wasted my time, misrepresented financing approval, damaged my credit, and showed zero accountability. I would strongly advise anyone considering buying here to be extremely cautious and get everything in writing before allowing them to touch your credit. More

Outstanding experience from start to finish. I purchased my 2026 BMW M4 Competition xDrive, and the entire process was handled with absolute professionalism. Kevin was transparent, welcoming, an I purchased my 2026 BMW M4 Competition xDrive, and the entire process was handled with absolute professionalism. Kevin was transparent, welcoming, and extremely knowledgeable. Communication was clear, upfront, and never pushy, which made everything smooth and stress-free. He took the time to walk me through the paperwork in detail and explained not just what we were doing, but why—something you rarely see. Mike Alder made sure everything was handled properly and went above and beyond to take care of me, setting the tone for a first-class experience. Mo Elkhatib in finance was equally impressive—efficient, clear, and straightforward, making the final steps seamless. The overall hospitality at Bill Jacobs BMW was top-tier. The team genuinely made me feel valued from beginning to end. If you’re looking for honesty, clarity, and a premium buying experience, this is the dealership to go to. More