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Bill Dodge Auto Group
Westbrook, ME
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636 Reviews of Bill Dodge Auto Group
Purchased a good used car at a decent price and was given fair value for my trade. I found John to be energetic and accommodating. Richie is a problem solver with customer satisfaction in mind. My purchased fair value for my trade. I found John to be energetic and accommodating. Richie is a problem solver with customer satisfaction in mind. My purchased was made during a rain storm and windshield damage was not discovered until two days later. Richie, without hesitation, immediately provided a workable solution. This is the 2nd vehicle I've purchased from Richie and would not hesitate to recommend friends or family to Bill Dodge Auto Group. More
Great job by everyone invloved. Quick, easy, painless process. As a business owner I was very impressed with how I was treated. I needed a new company vehicle and Richie and his team responded. I cont process. As a business owner I was very impressed with how I was treated. I needed a new company vehicle and Richie and his team responded. I contacted several other dealers looking for a specific make, model and year and Brian was the only salesperson to follow up and work for the sale. I would certainly not hesitate to recommend Bill Dodge to anyone looking for a good, pre-owned car. Charlie the F&I/Business Manager also kept the closing process simple and easy. More
In the past two months I have purchased two used vehicles In the past two months I have purchased two used vehicles for my children from Bill Dodge Auto Group in Westbrook, ME. The experience I have had as In the past two months I have purchased two used vehicles for my children from Bill Dodge Auto Group in Westbrook, ME. The experience I have had as a single Mom wanting the best and safe vehicles for my children has been wonderful. Dealing directly with John and Charlie was as if I was one of the "family." They treated me with respect and sincere kindness. There was not one moment that I felt I was being mislead on either vehicle. They were both honest and answered all my questions with the utmost professional ethics. It was a true pleasure talking with both John and Charlie about the vehicles and social conversations. I actually had FUN purchasing our vehicles!! I did not have direct contact with Richie, however, I strongly believe he provided me with honest prices for both vehicles. Although not knowing me it was relayed to him via John that I was not "independently wealthy," yet I was able to get top quality used vehicles within my price range. Jimmy also was so very kind and made sure each vehicle was presented clean, gas tank full and road ready upon my arrival. He went above and beyond in his duties, which I am very grateful for. Thank you John, Charlie, Richie, Jimmy and the owners of Bill Dodge for the BEST experience I have had when purchasing not one, but two vehicles! I will be back in to visit as I feel I have some new, kind, good people as friends. THANK YOU!!!!! More
Andrea was great to work with!!! She even stayed late to help us out. She showed us several cars in our price range in the style we were looking for. She was very friendly and curteous, not too pushy! We lo help us out. She showed us several cars in our price range in the style we were looking for. She was very friendly and curteous, not too pushy! We love our new-to-us car! Thanks so much to everyone at Bill Dodge Auto Group! You made the overwhelming task of finding a good quality used car enjoyable! More
easy to deal with Tony was VERY helpful and really took the time to show me how everything worked and went the extra mile to make sure that I got all the things I needed. Charlie was very diligent in gett the time to show me how everything worked and went the extra mile to make sure that I got all the things I needed. Charlie was very diligent in getting me a good rate so overall it was a good experience. More
Great group- Easy to work with and very accommodating- Great group- Easy to work with and very accommodating- This is the second vehicle I have purchased from the Used Car Group at Bill Dodge and both Great group- Easy to work with and very accommodating- This is the second vehicle I have purchased from the Used Car Group at Bill Dodge and both experiences were superb and hassle free The staff went above and beyond to assure the experience was a good one- More
I was recommended to this dealership by a friend and I can see why. All of the people were very pleasant and explained every detail of my purchase to me. I got a great deal on a 2006 Saab 9-3 and they a can see why. All of the people were very pleasant and explained every detail of my purchase to me. I got a great deal on a 2006 Saab 9-3 and they actually had to transfer it from one of their other locations to make the sale. On top of that, the little things such as giving a free tank of gas and receiving cell phone numbers in case anything goes wrong with the car is very reassuring. Highly recommended! More
I purchased a 2007 Hyundai Sonata from Richie Axelsen at Bill Dodge and it was, by far, the best car buying experience I have ever had! From the outset, Richie and the entire used car sales team were frien Bill Dodge and it was, by far, the best car buying experience I have ever had! From the outset, Richie and the entire used car sales team were friendly and helpful, and all went above and beyond in customer service to assure my satisfaction. Richie offered me the opportunity to try-out the car over the weekend, and that sold me on the Sonata, as well as the dealership. On price, Bill Dodge was exceptionally competitive and in my case, hands down, the best deal in town. I am a very happy customer. I recommend Richie to all of my friends, and when the time comes for another vehicle, I will be at Richie's doorstep! More
Erik is very knowledge and will help help you with what ever your needs may be. I have bought two vehicles from him and I am pleased with the service and hospitality. He will go out of his way to answer ever your needs may be. I have bought two vehicles from him and I am pleased with the service and hospitality. He will go out of his way to answer any question that you may have about the vehicles. I would highly recommend that any one goes to see him if you are in the market for a used vehicle, you will be just as pleased. More
The reasons we chose this dealership to purchase our new vehicles are many. First of all, they have a good reputation locally. That is very important to me. Secondly, they have been around for a long tim vehicles are many. First of all, they have a good reputation locally. That is very important to me. Secondly, they have been around for a long time and they treat people with respect. In addition to that we were really impressed with the salesmen/women and their "no pressure" approach. They were there when we needed them, not before. Mr Cheney was extremely respectful and not pushy or inpatient with the timeliness of the decision making. He was also very knowledgeable and was able to answer every question my husband had about the truck. He was very professional, as was Ms. Fickett. I highly recommend Bill Dodge and in fact I told my friend and she went and bought a bran new Hyundai Vera cruz from Bill Dodge Hyundai last month! :) More