Bill Dodge Auto Group

Had a great experience! Arrived with a budget in mind had multiple of vehicles to choose from and found the perfect truck for me! Arrived with a budget in mind had multiple of vehicles to choose from and found the perfect truck for me! More

My spouse and I are over 65, Bill Dodge GMC is our best experience ever! experience ever! More

A very good experience purchasing my 2025 GMC Sierra SLT. Todd Hilton was a no pressure salesman which I really appreciate. Todd Hilton was a no pressure salesman which I really appreciate. More

contacted Bill Dodge on a Saturday afternoon late. We wanted to buy a truck they had advertised. They told us to set up an appointment for Monday morning which we did. We told them we were driving an We wanted to buy a truck they had advertised. They told us to set up an appointment for Monday morning which we did. We told them we were driving an hour and a half to come see them left Monday morning early and was on our way to the dealership when 10 minutes before we arrive there they called and said they had sold the truck. I wouldn't do business with anyone like this ever. They obviously don't value peoples time or money. More

Horrible customer service! Service manager is a moron and the general manager very rude and talks down to people Service manager is a moron and the general manager very rude and talks down to people More

Service appts are an issue. They don’t schedule properly or something ?? My appt this week was at 1pm. My vehicle wasn’t taken in for work until after 2:20pm!! When scheduling They don’t schedule properly or something ?? My appt this week was at 1pm. My vehicle wasn’t taken in for work until after 2:20pm!! When scheduling my appt I was told two hours so I even allowed an extra 30 mins in my schedule. They didn’t have enough time to do a recall software update because they took my vehicle too late and I didn’t need to leave until 3:30p. This is the second time service appt has been not timely. So now I have to return again for the software update - not good customer service!! So they do not get good rating for service dept - we like our sales rep therefore the 3 stars. Otherwise a 2. More

This was the worst experience I’ve had in 30 years of buying cars. The truck I had my heart set on wasn’t ready as I was told it would be when I arrived and wouldn’t be ready for a few days. I had alread buying cars. The truck I had my heart set on wasn’t ready as I was told it would be when I arrived and wouldn’t be ready for a few days. I had already canceled an appointment with another dealership because I was told this truck was ready. I felt pressured to buy something they had when instead I should have just walked away. I got an okay deal on the truck I ended up with, it was a demo with a little more than 5,000 miles. But, after I got home the following day I gave it a thorough inspection and much to my chagrin I found that the bed of the truck had several scratches, rust and some of the scratches were so bad the bare metal was showing. I informed the dealership of this and said I wanted to exchange it for the truck I originally wanted, or them to paint the truck bed to fix the rust. I was given a hard time about this and finally after about 9 hours of waiting I was told they would “take care of it” It is a nice truck, don’t get me wrong. I should be happy with it, but every time a look at it I think of my poor experience, I look at it with regret and disdain. I feel as though the dealership did not listen at all. The only thing they cared about was selling something. I get sick to my stomach and my anxiety spikes every time I look at it, drive it or think about it. I am already looking into getting rid of this truck. I am going to trade it in as soon as possible even though I am upside down on it. I will definitely not be doing business with Bill Dodge again and for those that consider doing business here I suggest you really tread carefully. More

Was very helpful and patient. They explained everything very clearly and made sure I understood and was getting what I needed. They were very pleasant to work with. They explained everything very clearly and made sure I understood and was getting what I needed. They were very pleasant to work with. More

Professional and courteous service for purchase and pick up of new car. Before purchase, promptly answered all questions. up of new car. Before purchase, promptly answered all questions. More

Dakota was outstanding! The gentleman in the finance department was courteous and spot on! We enjoyed our experience at Bill Dodge in Westbrook. Thank you! The gentleman in the finance department was courteous and spot on! We enjoyed our experience at Bill Dodge in Westbrook. Thank you! More