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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
522 Reviews

522 Reviews of Biggers Mitsubishi - Service Center

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July 17, 2023

Everything was perfect. Tyler was really helpful and even reached back out to me to let me know I forgot something. More

by LAUTERBURG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Always in a rush but never seem to fix anything My timing belt has been making a noise and I've gotten it replaced before under warranty but this time was getting charged $180+ because my warranty doe More

by SAULAVILA59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
Jul 17, 2023 -

Biggers Mitsubishi responded

Hello, Thank you for letting us know about your warranty situation. I will contact you privately so that we can address this for you. Thanks Keith

July 17, 2023

I've been a Mitsubishi owner for well over 20 years now and recently had to retire my 2006 vehicle. I wholeheartedly believe in the products in which Mitsubishi manufactures and look forward to another rel More

by ksfran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Paluch, Westin Hawkins, Ignacio Reyes
Jul 17, 2023 -

Biggers Mitsubishi responded

You are an Awesome Customer! It is always our pleasure to see you! Thanks.

July 17, 2023

We always use Biggers Mitsibishi for our cars. Service dept is outstanding. They go above and beyond. More

by LARA-BONAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Biggers Mitsubishi responded

Thanks Laura! You are the best!

July 14, 2023

Keith Becker and his service team are amazing. I trust them with my car care. Clean waiting room and much needed coffee. Thank you. More

by Cathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Biggers Mitsubishi responded

Thanks Cathy! You are the best!

July 14, 2023

There is no other place I would go to have my vehicles serviced. Mike, Jose, the entire Mitsubishi team & receptionists are 6 stars! More

by CA3FM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Biggers Mitsubishi responded

Thank you! It is very fun......with awesome customers like you!

July 13, 2023

Fast, reliable, friendly! What more could you ask for. I hope I don’t have to see you soon. More

by KSKWIAT5989
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2023

Good service good personal nice and clean good work they explain to you the problem More

by hsamayoa727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for the kind words! It is always a pleasure to see you!

July 12, 2023

Great service and great staff. Minimum waiting time. Thank you . Will be back for next service on my vehicle. More

by VUCZARCZYK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Biggers Mitsubishi responded

Thank you for choosing our service department. It is an honor! Thank you.

July 12, 2023

Got an appointment on timely basis but service was slow. Didn't wash vehicle and didn't reset service reminder in car. This is second time. More

by BPATRICK999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 12, 2023 -

Biggers Mitsubishi responded

I am very sorry about the wash and reminder. Please ask for me on your next visit and I will personally take care of the entire service visit. We will also give the vehicle a complimentary showroom polish application after the service. Thank you for letting us know, we will be checking our process at the next weekly meeting. Thanks again for your business! Keith Becker

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