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Biggers Mitsubishi - Service Center

Elgin, IL

4.8
522 Reviews

522 Reviews of Biggers Mitsubishi - Service Center

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July 31, 2023

A very pleasant experience because everyone is very friendly, knowledgeable and genuinely willing to offer best advice and help as well. Hats off to Biggers Mitsubishi! More

by EMILEUNJOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
In the service department, Jeremy is the person I always want to contact. He is a wonderful young man. I respect him!
July 31, 2023

I had great service at Biggers Mitsubishi, they gave me a loaner and my car was ready the same day. They made it very easy for me to get it fixed. More

by TRACEY.HAMMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Good service Good service Good service Good service Good service Good service Good service Good service Good service More

by ALEKS.SHUTKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Love Biggers. Excellent service always. Have bought 2 eclipses. And they have been great. Service and sales I have always had a wonderful experience. More

by DONNAMLEOPOLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2023

Had a great experience. They explained everything to me and did not feel pressured to buy anything. More

by evarela88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Service was great! On time and ready for my appointment. Accurate review of the work needed. Great experience. More

by REGINA098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2023

Thank you for being so kind and helpful. It’s been a pleasure to come and be treated respectfully and helpful. I was given a loaner till my car was ready and that was so surprising since the More

by GENOVISE25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2023

very accommodating, will always take me if I need an emergency repair. I Have been using this service center for 30 years and would not want to go anywhere else. More

by robert.bushman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2023

I liked this dealership a lot. They've always done good service and I felt they were honest. However, the last time I was there they left a very large scratch on my rear driver More

by mikelangevera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Giusto
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

Biggers Mitsubishi responded

Hi Mike, Thank you for brining this matter to our attention. I will reach out to you shortly to have this resolved to your satisfaction. Thanks, Keith

July 25, 2023

Amazing place to go not only to purchase a car but the maintenance side is fantastic. I've gotten my last 4 cars here and won't go anywhere else. More

by KRISTINA.RICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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