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Biggers Mitsubishi

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.7
1,345 Reviews
Biggers Mitsubishi in Elgin,IL sells new and used cars in the Schaumburg area as well as provide service for Mitsubishi vehicles and parts for Mitsubishi vehicles throughout all of the Chicagoland area. As a Diamond Chapter of Excellence dealership, a coveted title given to only the nation's top dealerships, Biggers Mitsubishi provides excellent customer service in both our sales, service, and parts departments, and has enjoyed being a top volume Diamond Chapter of Excellence dealership for every single year since our doors opened in 1989! Rated #1 for service and sales satisfaction, Biggers Mitsubishi is your one stop shop for great deals on new and used Mitsubishi vehicles in a non-pressure environment. Come see why Biggers is Better!
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1325 E Chicago St

Elgin, IL

60120

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Showing 1,345 reviews

January 16, 2026

very friendly and professional service excellent help with show car and driving highly recommended Rafal, Jim and Arnold More

by kkozu77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arnold Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darien Ivery
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Biggers Mitsubishi responded

Thank you so much for the 5-star review and your kind words! We’re thrilled to hear you received friendly, professional service and had a great experience with Rafal, Jim, and Arnold. Our team truly appreciates your recommendation and we’re glad we could make the process enjoyable for you. Thank you for choosing Biggers Mitsubishi — we look forward to helping you again in the future!

January 15, 2026

Salesperson was friendly and every helpful tool the time to explain everything and show me different cars and options. More

by Salgadooscar448
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Payne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re happy to hear that our salesperson provided friendly, helpful service and took the time to explain everything and show you different vehicles and options. We strive to make the process informative and stress-free, and we’re glad you had a great experience. Thank you for choosing Biggers Mitsubishi — we appreciate your business!

January 13, 2026

Good Experience was great. Staff was Fast and efficient and got the job done correctly More

by MARISSAROSARIO61
Recommend Dealer
Yes
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Jan 14, 2026 -

Biggers Mitsubishi responded

Thank you so much for your kind words and for taking the time to leave us a review, We're thrilled to hear that you had a great experience and that our team was fast, efficient, and got the job done right. Providing quality service and getting our customers back on the road with confidence is what we aim for every day. We truly appreciate your recommendation and look forward to serving you again at Biggers Mitsubishi.

January 12, 2026

I took my car in for an oil change and tire rotation. I mentioned a knocking noise after breaking and a rubbing noise on the front passenger side. The mechanic was not able to hear the noise but found a More

by TITOS1963
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 17, 2026 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad you brought those concerns to our attention and that our team was able to identify and take care of the brake issue under warranty. It’s great to hear that Mike kept you informed and helped you stay on top of the recommended preventative maintenance as well. We truly appreciate you trusting Biggers Mitsubishi with your vehicle and look forward to assisting you again in the future!

January 10, 2026

We had an exceptional experience at Biggers Mitsubishi, and I can’t say enough good things about our sales staff, Rafal and Jim. From start to finish, the entire purchase process was incredibly professiona More

by mmcanj08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Casey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafal Sterkowiec
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Biggers Mitsubishi responded

Thank you so much for taking the time to share such a thoughtful review! We’re thrilled to hear that your daughter’s first car-buying experience was smooth, professional, and stress-free. Rafal and Jim truly care about providing respectful, transparent, and informative service, and it means a lot to know they made such a positive impression. Buying a first vehicle is a big moment, and we’re honored that you chose Biggers Mitsubishi to be part of it. We appreciate your kind words about our team and dealership, and we’re so happy your daughter drove away confident and excited about her new car. Thank you again for your recommendation — we look forward to helping your family for many years to come!

January 10, 2026

Very professional service team. Really appreciated the video from the technician! Great service. Thank you! More

by NAMASTE1968
Recommend Dealer
Yes
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Jan 17, 2026 -

Biggers Mitsubishi responded

Thank you for the 5-star review! We’re glad to hear you appreciated the technician video and the professionalism of our service team. We strive to keep our customers informed and provide a great experience every visit. Thank you for choosing Biggers Mitsubishi — we look forward to serving you again!

January 09, 2026

Outstanding service, very professional and kind people. They are very thorough and rapid in the same time. More

by Simona Jaczko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2026 -

Biggers Mitsubishi responded

Thank you so much for the 5-star review! We’re happy to hear you received outstanding service and experienced both professionalism and kindness from our team. Providing thorough and efficient service is always our goal, and we truly appreciate your feedback. Thank you for choosing Biggers Mitsubishi — we look forward to assisting you again in the future!

January 03, 2026

They always do a good job. Very thorough I feel comfortable talking my car in for service More

by inrush
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 04, 2026 -

Biggers Mitsubishi responded

Thank you so much for your kind words and continued trust in Biggers Mitsubishi! We're thrilled to hear that you always feel confident bringing your Mitsubishi in for service and that our team—especially Mike—has provided you with thorough and reliable care. Your comfort and satisfaction mean a great deal to us, and we truly appreciate your recommendation. We look forward to serving you again at your next visit!

January 01, 2026

Friendly knowledgeable, kept my appointment on schedule as asked Great staff, very pleased, though inspection very nice. More

by kknik1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Giusto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Brennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2026 -

Biggers Mitsubishi responded

Thank you so much for your wonderful review! We're delighted to hear that your visit went smoothly and stayed right on schedule. It's great to know that Michael, Jose, and the rest of our team made a positive impression with their friendly and knowledgeable service. We're especially glad you appreciated the thorough inspection—we always aim to provide detailed, attentive care. We truly value your feedback and look forward to welcoming you back to Biggers Mitsubishi in the future!

December 31, 2025

Fast, easy, responsive and made the process very smooth. Customer service couldn't have been better More

by REDRING360
Recommend Dealer
Yes
Employees Worked With
Multiple people but the manager was very proactive
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Jan 04, 2026 -

Biggers Mitsubishi responded

Thank you so much for the fantastic review! We're thrilled to hear that your experience was fast, easy, and smooth—from start to finish. It’s wonderful to know our team, especially the manager, made a positive impact with responsive service and proactive support. Providing top-notch customer care is what we aim for every day, and your feedback truly means a lot. We appreciate your recommendation and look forward to welcoming you back to Biggers Mitsubishi!

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