Biggers Mitsubishi
Elgin, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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un exelente servisio y un personal muy amable todo fue esepcional y me entregaron el veiculo muy pronto un exelente servisio y un personal muy amable todo fue esepcional y me entregaron el veiculo muy pro esepcional y me entregaron el veiculo muy pronto un exelente servisio y un personal muy amable todo fue esepcional y me entregaron el veiculo muy pronto More
Generally a pleasure to work with, by providing consistent and reliable service through convenient scheduling that works with my schedule. consistent and reliable service through convenient scheduling that works with my schedule. More
More follow-up would be nice regarding status on your car. I had to call twice, once to check if the part ordered had arrived to get my car fixed and the second time was to ask on the status of the repa car. I had to call twice, once to check if the part ordered had arrived to get my car fixed and the second time was to ask on the status of the repair. More
I had a great experience with both David and Joe. They were both very professional and helpful. I am always apprehensive about the auto-buying -- I wouldn't suggest they change a thing! They met a They were both very professional and helpful. I am always apprehensive about the auto-buying -- I wouldn't suggest they change a thing! They met all my needs and I am happy with my new Mitsubishi. More
They were fast and efficient as well as really kind. I will be happy to go back! I will be happy to go back! More
Keith Becker and Michael Giusto are an excellent service director and service manager respectively. They place the customer first. director and service manager respectively. They place the customer first. More
The service department needs to wake up. They not detect oil leak on brand new 2023 Outlander from oil pan. I had to tell them! The car was at their service department several times at oil They not detect oil leak on brand new 2023 Outlander from oil pan. I had to tell them! The car was at their service department several times at oil change. So since the car is still under warranty they tried to fix it 2 times already and guess what the oil pan is still leaking - I will get back to them on this. In general guys sound professional and polite, but just be aware Mike Giusto Service Manager, after first time service technician failed to fix oil leak I brought the car back to show them oil is still leaking , Mike kept me over there for 2 hours and then came to me and said they can fix oil leak if I do additional service, this means differential oil change and drive battery calibration for around $1000 out of my packet. What the scam! Overall dealership sales department and customer service 5 starts but steer clear from service department since it looks like they don’t know what they are doing. . Just last minute if you change oil with them they will not replace your oil filter, it is confirmed by my trustful mechanic. More
The guys are great. I’ve been buying cars here for years and they have yet to let me down. I’ve been buying cars here for years and they have yet to let me down. More
Rafal was great! I really appreciate him taking the time with me and being patient. Jim did a great job as well! I really appreciate him taking the time with me and being patient. Jim did a great job as well! More
Darien Ivery was an excellent sales person to work with. After some unpleasant experiences at other dealerships, I called Biggers to ask some questions prior to making the drive out from Chicago. Darien was After some unpleasant experiences at other dealerships, I called Biggers to ask some questions prior to making the drive out from Chicago. Darien was professional, knowledgeable and extremely easy to work with. He did not pressure my wife and I in any way, and made the buying experience low stress. Darien even agreed to come in on his day off to work with us on the purchase of our new Outlander PHEV. We highly recommend Darien and the team at Biggers Mitsubishi. Thanks! More